Fairway Independent Mortgage CorporationWellness Program Manager
Feb. 2015 - Jun. 2022Madison, WIPromoted to Wellness Program Manager role. Created and implemented a formal holistic wellness program at a mortgage company experiencing rapid growth. Developed on-site gym, personal training, massage, and exercise class policy and procedures at 3 corporate offices. Hired contracted personal trainers and massage therapists. Assessed employee needs, and recommended programming to offer to employees to empower them to live happier and healthier lives, and to create a culture of wellness where all employees feel supported. Worked with internal teams and benefit vendors to analyze health data and recommended strategies to Executives. Researched wellness educational tools, programs, apps, website portals, etc. to fulfill employee needs, and to target areas identified by annual health/benefits plan review data. Researched, designed and promoted: a wellness reimbursement policy and program; a tobacco cessation program (also as a RAS in offering a discount on medical premiums); 2 weight loss programs; a body scan program; an on-demand wellness class portal/app; and a holistic wellness app. Created intranet pages to host all wellness programs, employee testimonials, and mental health and "Fairway Financial Fitness" resources. Built relationships with vendors to help them understand the needs of our employees, understand our culture, and worked together to strategize on marketing, communications, engagement, and metrics. When the CEO decided to offer gym quality wellness equipment to any eligible and interested full-time employee, I worked with a vendor and internal teams to develop polices and procedures and administer. Over 5200 machines were ordered and delivered/installed during the first 17 months of the pandemic. Created engaging marketing content to promote all offerings/benefits. Developed metrics for Executives to show VOI and ROI. Lead a team based on company core values, and modeled providing a 10+ experience to all employees/vendors/partners.