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Work Background
Cuckoos UAEEvent Manager
Nov. 2023United Arab Emirates•Led the outdoor event section, driving a 20% increase in profit, reducing event prep time by 40%, training the execution team, and cutting customer complaints by 80%.
•Managed the setup and execution of 19 outdoor activities over the course of 7 days, leading a team of 30 people to ensure smooth operations.
•Successfully executed a paid event for 2 hours that brought in AED 48,000 from 400 visitors, demonstrating strong sales and event coordination skills.
•Met a tight 14-hour deadline to get a clean safety report from MEGA Physical & Mechanical Testing for a bouncing play, ensuring everything met the required safety standards.
•Working closely to clear the inspection report from legal authorities for the amusement rides to operate in UAE.
•Researched and brought in the popular Carousel and Train Rides from China, introducing them to the UAE outdoor market to boost sales and brand presence.
•Converted one of our highest-grossing outdoor events into a 3-year permanent contract, securing regular activations and creating a steady revenue stream.
•Focused on expanding the contract by adding more activities, increasing opportunities for continuous revenue.
•Collecting customer data from various outdoor events, using it to boost brand visibility and support ongoing promotional efforts.
•Working closely with the marketing teams to ensure that our content aligns with brand goals and reach the right audience.
•Building strong relationships with high-level executives, managers and CEOs to secure key benefits for an organization.
Cheeky MonkeysStore Manager
Nov. 2022 - Oct. 2023Dubai, United Arab Emirates•Overseeing all daily retail operations within allocated budgetary guidelines.
•Delivering mentorship and guidance to 15+ individuals to provide seamless service and achieve KPIs.
•Achieved a 17% revenue increase and 17% higher customer satisfaction within my first year at the company.
•Restructured merchandising and inventory processes, cutting shrinkage from 2.2% to 0.4%.
•Handling the operational aspects of a 10,000 square-foot facility, consistently achieving monthly targets in between 180,000 to 200,000 AED.
•Consistently surpassed monthly, quarterly, and annual performance goals in labor cost, staff retention, inventory, sales, and service delivery.
•Analyzing the sales report on regular basis and preparing the POA to achieve the overall target.
•Closing sales through customer engagement and delivering essential information to the customers.
•Maintaining records of petty cash, preparing weekly schedules, making payroll for the team & keeping attendance logs up to date. •Managing interactions with retail and F&B suppliers, monitoring purchases, and tracking invoices.
•Identifying and proactively addressing customer needs and concerns.
•Ensuring compliance with all health and safety regulations.
NexusLink Services India Pvt LtdSales Specialist cum Team Lead
Apr. 2016 - Feb. 2022Ahmedabad, Gujarat, India•Contributed to the development of marketing strategies. •Conducting market research on rival products.
•Designing and implementing marketing plans for the company. •Coordinating with media representatives and sponsors.
•Working with the sales team to develop targeted sales strategies. •Answering client queries about product specifications and uses. •Maintaining client relations.
•Tracking sales data to ensure the company meets sales quotas. •Creating and presenting sales performance reports.
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