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Work Background
NABHead of Data Platforms (Engineering)
Sep. 2022Sydney, New South Wales, Australia
Commonwealth BankDomain Lead, Environments and Operations - Chief Data Office
Jun. 2021 - Aug. 2022Sydney, New South Wales, AustraliaIn the role I'm focusing on the two big areas: Leading technology platform engineering teams building large scale decisioning and ETL platform (circa 60 people). The mission of the DevOps-focused cross functional engineering teams is to deliver product experience to platform consumers across the bank. Leading Data Operations, Release Management and DevOps Automation teams (circa 150 people) supporting SDLC with the focus on automation and day-to-day functioning of the bank's big data lake and data warehouse systems.
Commonwealth BankHead of Engineering (Interim)
Jul. 2020 - Oct. 2020Sydney, New South Wales, AustraliaSupported Engineering department for Chief Data Office during transition/transformation
Commonwealth BankExecutive Manager, Data Operations
May. 2019 - Jun. 2021Sydney, AustraliaManaging a large team (130+ people) responsible for providing Release Management, Service Delivery
Management, Technology Operations (L1 and L2), and Operational Automation for bank’s Analytics and Information
business unit.
Enhancing technology operations support and service delivery capabilities, supporting wider organisation of around
900 technology people (system engineers, data scientists and developers)
Improving organisational efficiency through automation of business processes and associated technologies
Increasing software delivery throughput and velocity supporting organisational growth
Clarivate AnalyticsDirector, DevOps and Development Efficiency
Oct. 2016 - Apr. 2019Barcelona Area, Spain• Managing large team (around 60 people) responsible for providing SDLC and production support to 500M$ revenue stream, organised in the following categories • Shared non-prod DB support
• Shared release management team
• Two DevOps teams, across two business units • Setting and translating strategic technology objectives into Development/QA/DevOps teams’ goals
• Hiring talented Sr. Manager and Sr. DevOps engineers to build in-house DevOps team, removing dependency on 3rd party consultancy & reducing costs
• AWS infrastructure management and cost optimisation
• Improved 24/7 production support function by introducing new and improving existing incident management and communication processes through simplification and adopting modern tools, including: Jira, PagerDuty, Health integrating them together to support the end to end process
• Defined DevOps and Production support as a blueprint model for the entire Clarivate Analytics organisation
• Acted as the cloud migration ‘champion’ (key project lead) for one of Clarivate’s strategic applications ($75M+ revenue), migrating it 50% under budget and a few months ahead of schedule, while achieving better performance in AWS and without interrupting the weekly software delivery process
• Overseeing AWS migration for half of Clarivate revenue-generating applications ($500M)
• AWS Infrastructure support and automation (2000+ infrastructure components) using Terraform, Ansible, Spinnaker, Packer, etc…
• Fulfilling a major role in defining Ops and DevOps-related technology strategy at the corporate level (working with CTO, CIO, VPs) and on technology transformation initiatives (DevOps, production Support, and Development efficiency)
Thomson ReutersManager, Development Operations
Jun. 2014 - Oct. 2016London, United Kingdom• Managed 4 distinct teams (DB/Oracle support, Release Management, DevOps Automation, SDLC Tooling team)
• Initiated and executed Continuous Delivery transformation on the scale of 250 technologists, with net effect on the product achieving 5% customer retention increase with an additional $3.5M in revenue for the flagship strategic application – Cortellis. This transformation program included the following aspects: • Culture change
• Technology change
• Ownership/responsibility change
• SW Delivery Automation and QA integration • Introduced new tools and ways of working to support SDLC preparing for Continuous Delivery transformation
• Acted as a central authority on SDLC process design & software development optimisations
• Simplified release management and server/environment footprint (LEAN) achieving cheaper and shorter release cycles
• Provided application infrastructure support (900 servers across 3 datacentres)
• Lead and participated in technology-level company transformations as a change director/evangelist (Continuous Delivery, QA automation, data orchestration)
• As part of datacentre consolidation initiative managed the migration of 500 servers between geographically disperse locations
• Rationalised infrastructure by overall 30% (some application stacks by 50%), reducing HW footprint while simplifying SDLC • Infrastructure capacity planning and budgeting ($3+M)
Thomson ReutersTechnology Team Leader, Development Services
Nov. 2010 - Jun. 2014London, United Kingdom• Took over operational SDLC support from an external vendor for all non-production systems in the business unit (450+ servers, 150M$+ revenue, 150+ Developers and QA) in order to improve support quality and optimize cost
• Hired a strong team of total 9 Infrastructure and DevOps professionals to replace contractors, saving $1.5M+
• Enabled consistency across application environments, faster issue diagnosis, root cause analysis and bug resolution by simplification and standardization of systems/infrastructure and tools portfolio landscapes
• Improved SDLC discipline by introducing operational support standards and maturing tools used for Software Development
• Supported a few ($1-10M+) acquisitions and consequent infrastructure migrations to Thomson Reuters data centres
GeneGo Inc.System Administration Group Leader
Mar. 2007 - Nov. 2010Moscow, Russian Federation• Converted server room to a mini-datacentre in order to optimise cost and improve infrastructure stability
• Increased application performance, resiliency and manageability by introducing server hardware (storage and systems) standards and aligning server infrastructure to it
• Standardised application configuration and automated deployment process in order to improve team efficiency and minimise deployment errors
• Introduced incident and change management processes to support production systems and SDLC
• Managed business IT infrastructure (IP telephony, networking, domain controller, mail, etc…)
ASE GroupSystem Engineer
Apr. 2006 - Mar. 2007Moscow, Russian Federation• Developed Linux-based distributions for automatic servers provisioning
• Designed, automated and tested software/hardware configurations for nuclear power plants
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