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Work Background
Solera | AutoPointSoftware Engineer III
Sep. 2023Develop complex software solutions independently with minimal supervision. Create unit tests for all projects and spearhead resolution of bug-induced incidents. Participated in code reviews offering constructive feedback to team members. Conduct research to build prototypes for future development, providing documentation and demos for diverse audiences.
Solera | AutoPointLead TechOps Engineer
Jan. 2022 - Apr. 2024Led software support and incident resolution for Engineering-introduced bugs. Created comprehensive technical documentation and SOPs. Offered detailed explanations to non-technical stakeholders. Mentored team members on technical skills and soft skills, cultivating future leaders within the
organization.
Solera | AutoPointTechOps Engineer
Sep. 2019 - Jan. 2022Jacksonville, Florida, United StatesCollaborated with a team to support and maintain software operations. Provided exceptional customer service to clients and vendors. Completed audits promptly, focusing on adding value. Maintained and updated troubleshooting and maintenance documentation. Actively pursued process and routine enhancements.
DSW Inc.Sales Supervisor
Apr. 2018 - Sep. 2019Collaborated with management to implement business strategies. Provided continuous coaching and feedback to develop associates. Monitored KPIs, coached team members, and adjusted coverage as needed to achieve results. Focused on enhancing time and project management capabilities consistently. Boosted sales performance through energetic leadership and setting a positive example for associates.
StarbucksBarista
Oct. 2016 - Nov. 2018Toledo, Ohio Metropolitan AreaCollaborated in a team to enhance customer experience through personalization, positive interactions, and drink customization. Ensured store organization, cleanliness, and safety standards were upheld. Provided training to new employees on company standards and expectations.
Self-Employed (Freelance)Freelance Web Developer
Sep. 2015WordPress, Next.js, Typescript, SASS/SCSS, TailwindCSS, LangChain, Angular -- I've done many, many things in the time I've been freelancing. Current stack: Next.js, Typescript, TailwindCSS, Python, AWS, Docker, Kubernetes.
Aisle Rocket StudiosJavaScript Developer
Feb. 2014 - Sep. 2015Palatine, ILContributed to all stages of product development, including ideation, delivery, and ongoing support. Established quality and coding standards for the front-end development team. Led the development and launch of a social media platform as the primary developer. Participated in Agile practices by engaging in sprint planning and point assignment. Remained current on emerging technologies to implement them effectively in projects.
Florida State University College of Communication and InformationAssistant Webmaster
May. 2013 - Dec. 2013Created responsive themes for 30+ Wordpress sites, built Wordpress plugins for specific functionality, aided in a mobile-first redesign, and helped with future planning for the themes & content.
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