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Work Background
IT Administrative Officer
North Carolina Office of Recovery and Resiliency (NCORR)IT Administrative Officer
Jan. 2022Durham, North Carolina, United StatesI direct the end-to-end coordination of IT initiatives, ensuring the timely execution of all projects. I've streamlined our IT onboarding process for new hires to enhance their operational readiness and system access. I also maintain inventory tracking of division equipment to ensure availability for operational needs and administer our division-wide cell phone program. My responsibilities include overseeing the distribution of IT equipment across all departments. I generate monthly project and budget reports using Excel to support informed decision-making and authorize/verify IT contractor hours and task completion in accordance with project goals and labor regulations. I coordinate complex travel logistics, including flights, lodging, and ground transport for executive and team travel, and process expense reports in strict adherence to state regulations for timely reimbursements. I maintain meticulous records of meeting minutes and track follow-up actions to ensure accountability and project momentum. Additionally, I develop high-impact PowerPoint presentations by translating complex data into compelling visual narratives for executive audiences. • Earned recognition for accelerating new hire readiness by developing and implementing a streamlined IT onboarding process. • Gained commendation for enhancing compliance by restructuring division-wide cell phone program workflows to align with state regulations.
Executive Assistant
TeleflexExecutive Assistant
Jan. 2021 - Jan. 2022Morrisville, North Carolina, United StatesI expertly managed complex calendars and monitored executive inboxes using Outlook. I organized large-scale meetings and events, overseeing every detail from venue selection and AV setup to catering, hotel arrangements, and team-building activities. I handled detailed domestic travel logistics, including flights, accommodations, and ground transport, and submitted and reconciled executive expense reports through Concur. I meticulously documented comprehensive meeting minutes and tracked action items to ensure accountability and follow-through. My responsibilities also included compiling and analyzing business unit data using Excel and Salesforce, and designing expert-level PowerPoint presentations to effectively communicate insights and business strategies. I maintained accurate organizational charts using Visio, reflecting structural and personnel changes, and produced and edited business correspondence, ensuring clarity, professionalism, and alignment with corporate standards. • Delivered high-level administrative support to three senior vice presidents for seamless execution of operational activities across sales and marketing – interventional business unit.
Human Resources Administrative Specialist
North Carolina Office of Recovery and Resiliency (NCORR)Human Resources Administrative Specialist
Jan. 2020 - Jan. 2021Durham, North Carolina, United StatesI led the end-to-end recruitment for the NC HOPE program, sourcing qualified candidates to meet urgent staffing needs. My process involved screening applications and resumes to identify top talent aligned with program requirements, followed by conducting structured interviews to assess candidate suitability and cultural fit. I also collaborated with staffing agencies to efficiently onboard temporary contract employees. I maintained accurate recordkeeping by tracking and managing employee data using Excel and Smartsheet. Furthermore, I processed employee separations while ensuring full compliance with organizational policies. • Achieved recognition for successfully hiring 120 HOPE Specialists within two weeks to meet urgent program demands.
Raleigh Executive Assistant/Office Manager
G&S Business CommunicationsRaleigh Executive Assistant/Office Manager
Jan. 2014 - Jan. 2020Raleigh, North CarolinaI led and coached two direct reports while managing daily office operations, significantly driving administrative efficiency. I oversaw executive calendars, travel logistics, meeting coordination, and internal communications for five leaders. My responsibilities included processing and reconciling expense reports, credit card statements, invoices, and monthly bank transactions. I compiled cross-functional data into executive reports and created high-level PowerPoint presentations. I also drafted confidential correspondence and managed Outlook distribution lists and meeting invites. Furthermore, I maintained strong vendor relations, negotiated procurement contracts, and ensured smooth office maintenance. I handled all onboarding logistics and meticulously prepared conference rooms for both internal and external meetings. • Received promotion to office manager for delivering top-notch administrative support to president and four vice presidents for organizational effectiveness. • Delivered successful $1.5M office buildout by supporting executive-level project oversight, coordinating contractors, and ensuring timely progress tracking. • Achieved four consecutive years of recognition for flawlessly executing 150-person G&S University leadership retreats through meticulous planning and stakeholder coordination.
Additional Experience:
Additional Career Experience:Additional Experience:
Jan. 2000 - Jan. 2014Executive Assistant to the CEO (Remote), Pixel Health Executive Assistant to the President, i3 Research Executive Assistant, IntraHealth International
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