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Work Background
CloudForgeFounding Software Engineer (Employee 4)
Jun. 2024 - Dec. 2024As the founding engineer, I worked closely with the CTO and CEO to build and scale our cloud-based platform, designed to digitize the metal distribution industry. I designed and implemented robust, scalable, and high-performance systems that streamline the multi-trillion-dollar metal services industry.
Operating with a high degree of autonomy, I took full ownership of technical initiatives from concept to deployment, balancing technical excellence with the need for rapid delivery. I led collaborative efforts across design, engineering, and product teams, ensuring alignment with project goals and customer requirements.
Additionally, I played a key role in shaping the engineering culture by mentoring junior engineers, fostering a customer-obsessed mindset, and maintaining high standards of code quality. Regular engagement with customers allowed me to understand their pain points, enabling us to iterate on product features that directly enhanced user experience and satisfaction.
I also facilitated the seamless integration of various third-party systems, optimizing the overall user experience and ensuring the successful deployment of mission-critical applications.
GhostDirector Of Engineering
Apr. 2021 - Jul. 20241827 Addington DriveIn this role, I’ve led strategic initiatives, driven innovation, and delivered impactful solutions. My leadership has contributed to significant advancements in our product offerings and streamlined operations. I’ve strategized Human-Machine Interface (HMI) initiatives and developed apps using Unity for self-driving car systems. I’ve augmented user functionality by orchestrating the development of the HMI for self-driving car systems and unified the HMI with the autonomous vehicle system for an optimized user experience. I’ve revolutionized engineers’ ability to assess data streams within the vehicle by creating a real-time debugging tool and engineered a platform that amplified efficiency in testing procedures. I’ve also modernized a car setup interface and integrated dynamic feature toggling, resulting in streamlined testing protocols and accelerated development cycles. I’ve realized real-time insights into vehicle performance for fleet managers through the design and deployment of intuitive user interfaces. I’ve facilitated informed decision-making processes by applying data visualization techniques and boosted web productivity through the Ghost Fleet Dashboard. I’ve launched innovative automation techniques to enhance the reliability of the CI/CD process and revamped CI/CD processes by building a Command Center WebApp. I’ve unified automation processes to streamline workflows and implemented strategic features that expedited the identification of bottlenecks. I’ve enhanced operational efficiency and customer satisfaction by leading the implementation of a CRM system tailored to meet business needs. I’ve streamlined sales, marketing, and customer service processes by customizing the CRM platform. I’ve maintained the integrity of the vehicle’s software by crafting a reliable mechanism for deploying software updates over the air. I’ve applied authentication and encryption mechanisms for OTA updates in collaboration with engineering and security teams.
MicrosoftConsultant
Sep. 2018 - Dec. 20181827 Addington DriveAs a Senior MCS Consultant at Microsoft, I led the Enterprise CRM Implementation for the U.S. Army Corps of Engineers. I consolidated CRM functionalities into existing workflows, safeguarded data integrity, and enabled access for authorized personnel. I converted technical concepts into actionable insights and recommendations, liaising between technical development teams and key stakeholders. I also cultivated buy-in and adoption of the CRM platform among diverse user groups through effective communication and change management support
PowerObjectsSenior Microsoft Dynamics CRM Consultant
Aug. 2014 - Aug. 20181827 Addington DriveAs a Senior CRM Consultant at PowerObjects, I’ve led multiple high-impact projects, driving sales force automation for Best Buy through Dynamics CRM Online. This initiative launched 4 new lines of business, generating over 50,000 new leads and $2 million in revenue. At Mayo Clinic, I fine-tuned sales, marketing, and case management processes, maximizing CRM system utilization through UAT sessions and end-user training. For a Top 5 Worldwide Provider of Executive Education, I propelled user support across Asia, Europe, and the US by orchestrating the design and implementation of a global Dynamics 2013 system. As a Project Lead for a Worldwide Chemical Distribution Company, I refined the reporting strategy for online consults, coordinating all project roles for a 60+ seat Dynamics 2013 implementation. I activated user acceptance and secured executive buy-in by delivering a keynote speech and demo at a national sales meeting.
Megson, Heagle & Friends Civil Engineers and Land Surveyors, LLCEngineering Intern
May. 2013 - Aug. 2013Glastonbury Connecticut
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