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Work Background
Partner
Community PartnersPartner
Jan. 2025
Program Director - Technology & Digital Operations | NEOM Islands
NEOMProgram Director - Technology & Digital Operations | NEOM Islands
Aug. 2024 - Dec. 2024
Smart Places & Infrastructure Advisory Lead - Jacobs Middle East
JacobsSmart Places & Infrastructure Advisory Lead - Jacobs Middle East
Nov. 2022 - Jul. 2024Dubai, United Arab Emirates
Head of Professional Services
99 BridgesHead of Professional Services
Apr. 2021London, UK99Bridges is an IoT software-as-a-services company that looks to utilise technology to create a better world. We believe that businesses can achieve growth and at the same time minimise their ecological footprint by leveraging IoT, data and edge computing. "We provide sustainability solutions to power the transition to a circular economy" 99Bridges is the recyclable OS
Strategic Advisory Consultant - Smart City/ IoT/ Digitisation - CxO Level
SynerioxStrategic Advisory Consultant - Smart City/ IoT/ Digitisation - CxO Level
Jul. 2020London, United KingdomAdvising & delivering on Technology/IoT & Digitisation Programs for the benefit of citizens, employees, and business. An emotionally intelligent, empathetic, highly accomplished IT leader with sound, well-founded experience establishing technology strategies, delivering multi-year change/transformation programs/projects Aligning resources to meet strategic/operational/profit goals. Adept at using analytical initiatives for resolving complex issues, mitigating potentials risks, and creating processes. Posses ability to clearly communicate & cultivate relationships across all levels of the organisation. Reports at CxO-level, whilst preparing business cases across various sectors.
Programme Manager Digital Platform Services  (Interim)
CiscoProgramme Manager Digital Platform Services (Interim)
Sep. 2016 - Apr. 2021United KingdomProgramme Manager Cisco Kinetic for Cities (Smart City's) Europe, Middle East, Africa. Providing pre-sales consulting & shaping customer solutions (including internal revenue generating solutions) regarding Smart City solutions (IOT & non-IOT integrations) including preparation of Business Case, ROI & architectural structure. (Jan '19 to Present) Programme managing Digital Platform Services (Cisco SXP Delivery). Defining, enabling and operationalising Cisco’s effort to strengthen Cisco’s position and scalability in the rapidly-growing SaaS business space. Responsibilities: • End to End delivery including leading & manging all aspects of the Solution Delivery and Delivery Team (PMO) • Creation of overall solution deployment strategies for SaaS customer with leading edge Software Platform - covering lifecycle delivery – Design, Build and Operate. • Transitioning deal from presale phase to a successful delivery with expected Financial targets and Customer satisfaction goals, rolling up all individual Financial and Progress reports within own Geography and making available to the Service Operation Director • Identification and qualification of Major Program Risks and developing mitigation plans for each risk. • Customer relationship management during the life of the program • Management of, planning and allocation of resources. • Providing Executive consultative support to account teams and mentoring less experienced project and engagement managers. • Primary interface with the Customer to identify and assure delivery against key business objectives within the programme scope. • Developing strategic, trusted relationships with middle and/or senior level decision makers in the customer organisation. • Overseeing the Service Operation Phase of the project mainly manged by the Service Delivery manager (SDM) • Driving synergy, best practice and continuous improvement.
Program Manager - Business & Systems Integration (Consultant)
Tyco Fire & Integrated SolutionsProgram Manager - Business & Systems Integration (Consultant)
Feb. 2015 - Jan. 2016SunburyInstallation, configuration and commissioning of IT infrastructure for the consolidation of 3 offices into one new site, and the construction of an Alarm Receiving Centre (ARC) compliant to European EN 50518 standard. The project included civil work and design/ construction of the entire data centre, Disaster Recovery Planning (DRP) and operator’s room. This ARC is the core business of Tyco Switzerland. • Office move - installation of required cabling, active network components and server hardware whilst integrating existing equipment where possible and transferring of all business applications to the new environment. • Creation of completely new IT backbone for the new ARC as actual location and infrastructure no longer met legal requirements, existing applications transferred to new environment • Undertake Disaster Recovery Planning • Build resilient DR solution and site for Alarm Receiving Centre Merger of two Alarm Receiving Centres (ARC’s) using different technologies and applications in Belgian Company purchased by Tyco using different processes and applications to manage customer alarms. 3 phase project: Phase 1 Forward alarms and signals from Tyco Arc to Purchased Company ARC Phase 2 Forward alarms and signals from Purchased Company Arc to Tyco ARC Phase 3 Fully redundant mirrored solution providing DR facilities (More detail available upon request)
Program Manager
Siemens Enterprise Communications LimitedProgram Manager
Jul. 2013 - Sep. 2014Milton KeynesAppointed to lead the design, build & migration/ transformation of customer estates from incumbent supplier / incumbent supplier infrastructure to Unify (Previously Siemens Enterprise Communications) infrastructure – official & secret , top secret remained on customers infrastructure • Clarify proposed solution and its value it to the Customer Authority in line with their business objectives as expressed in design principles • Show how management architecture would integrate with the SIAM giving CA visibility of issues (Transparency) • Show how service integrated with other “Towers” due to the fact that the services were being put out to multiple parties • Detail existing accreditation and how this would be maintained during the transition steps • Detail the transition steps so that CA could see how the proposed design supported the transition • Detail dependencies associated with proposed activity • Detail process flows by service, business unit and transition step • Show how risk would be mitigated - use relevant Customer Authority examples • Show how solution would operate in the event of failure – use scenarios • Detail the user experience Led a team made up of internal resources and external 3rd party resources to successfully outsource Customers Call Desk to 3rd Party • Understanding and validating the outsourcing strategy with the Senior Management Team • Defining Key Success Factors and getting them approved by the executive team • Negotiating contract terms with outsourcing entity • Building the outsourcing programme team (internal & 3rd party resources) • Defining and building the Program Charter and Governance Model • Building the transition plan / conducting transition planning workshops • Developing and managing the outsourcing playbook • Developing the people transition plan • Engaging with / Supporting stakeholders • Implementing organisation transition plan
Freelance Programme / Project Manger  Prince 2 Qualified
BITE Consulting Group Ltd.Freelance Programme / Project Manger Prince 2 Qualified
Nov. 2012 - Jun. 2013Immediately available for contract roles in UK & Europe
Principal Consultant / Program Manager
Catalyst Plus LimitedPrincipal Consultant / Program Manager
Apr. 2011Bedfordshire, UKIT/Business Consultancy working with SME's to enhance productivity and revenue - Areas of Speciality (1) CRM Strategy & Implementation (2) Business Process (3) Program/Project Management (4) Business Transformation (5) IoT and Industry 4.0 Development and set up of regional West African cargo airline for Spanish organisation – working with legal teams to develop & draft “Heads of Agreement” ensuring signature of same by all parties concerned; setting up of Joint Venture Company in Africa; Engaging and commissioning 3rd party in US to source aircraft; Engaging with financiers in Switzerland to shape and agree financing framework; Developing staffing recruitment plan; Coordinating board meetings; Development of business plan; Development of route maps Project managed the product development process for an in-house developed DRM application aimed at the SME market. This project required that I develop and maintain the product development plan, design the process for product development, and identify and work with potential client organisations that would work with client to undertake beta testing. Project managed the web development team and provided input into what was required to build products "Online" presence whilst working with clients executive management team to develop the “go to market” strategy" for the product. www.catalystplus.co.uk

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