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Work Background
BoeingSenior User Experience Designer
Jul. 2024 - Mar. 2025Seattle, Washington, United StatesLed UX design for a high-priority aviation project, delivering user-centered solutions through in-depth research, workshops, and information-gathering sessions. Directed the design from wireframes to high-fidelity prototypes, ensuring seamless handoff. Collaborated across UX teams to integrate design system elements, aligning styles and patterns to create cohesive, impactful interfaces supporting Boeing’s strategic goals.
People Tech Group IncUX Designer
Aug. 2023 - Oct. 2023Redmond, Washington, United States• Played a key role in the UX design of a pioneering online medical service catering to patients and providers across an entire US state with a particular focus on patient workflows.
• Tasked with design and prototyping user interfaces, including screens, interactions, forms, and overall system design. I significantly contributed to creating a user-focused and efficient online medical platform. I utilized personas, task flows, and journey maps to clarify the diverse user profiles and their unique information and access requirements.
• Quickly adapted and excelled in a newly formed team at the project's inception. My early contributions were instrumental in shaping the project's trajectory.
Fair WorldsUser Experience Designer
Feb. 2023 - Apr. 2023Seattle, Washington, United States• Took the lead in designing a macOS app variation of an existing iOS app for a key client, integrating valuable feedback from the Fair Worlds' Senior Design Specialist on client needs. Utilized Figma.
• Developed design and layout variations for the macOS app, aligning with the existing branding and style through well-designed menus and icons, while expanding to utilize the increased space of a desktop app. Created detailed prototypes to demonstrate the app's functionality and user experience, ensuring a consistent and seamless transition between platforms.
Fair WorldsUser Experience Designer
Oct. 2022 - Dec. 2022Seattle, Washington, United States• Designed a timeline-based iOS app, akin to a video editing app using Figma. This app controlled a new hardware device unveiled at CES 2023. When I joined the project there were existing screen explorations. My role involved designing new and refined screens in Figma, while employing wireframes and sketches to enhance decision-making and clarify design objectives.
• Developed and implemented a design system to rebuilt existing prototypes. This led to a more cohesive and consistent design, and reduced development time while improving design quality.
AmazonProduct Designer
Aug. 2022 - Oct. 2022Seattle, Washington, United States• Led the design and development of an internal Print on Demand fulfillment system for centers producing 50,000 books daily. From initial sketches to mockups, wireframes to high-fidelity, clickable prototypes. My focus was on unifying disparate screens and workflows into a cohesive system, using Figma. The goal is to launch a basic integrated system soon, anticipated to substantially enhance the centers' operations.
• Collaborated closely with a 3rd party vendor to orchestrate a comprehensive 3-phase research approach within schedule. My guidance and involvement played a pivotal role in the execution of these research initiatives, contributing to more informed decision-making.
• Led and executed features and enhancements tailored to the specific needs of author and enterprise publisher audiences, with primary emphasis on clarity of the presented information and providing for informed decision-making.
Amazon Web Services (AWS)User Experience Designer
Jun. 2020 - Apr. 2022Seattle, Washington, United States• Spearheaded the creation and implementation of a comprehensive, scalable Design System, enhancing collaboration and efficiency among both internal teams and third-party design partners working on new and updated pages for AWS services. This system streamlined the design process and ensured a consistent user experience across projects, leveraging Figma, Sketch, InVision, and Photoshop.
• Designed innovative page redesign concepts including new UI paradigms, and designed new icons and illustrations to fit within the existing guidelines and styles.
• Actively engaged in usability study sessions, collaborating to critique and provide invaluable feedback, resulting in more intuitive and user-friendly designs.
Stronghold ProductionsMachine Crew
Jan. 2005 - Jan. 2007Seattle, WAI played a central role in "The Machine," a massive interactive art installation at Burning Man 2005. This 52-foot-tall marvel featured people wheels, gears, belt drives, and steel transmissions, captivating people on and around the structure. Our team dedicated 18 months to design, throw fundraising events, prefabrication and construction. My contributions spanned woodworking, metal fabrication, shooting video documentation and creating visuals, and a presentation at the Seattle Art Museum.
V8 MediaOwner, UX and Product Designer, Researcher, Technologist
Jan. 2002Seattle, WALeveraged expertise in UX Design, Interaction, Usability, Prototyping, and Technology across platforms including Web, Mobile, VR, & Installations, utilizing tools like Figma, Sketch, Photoshop, and more to drive innovation and enhance user experiences.
Streamlined processes to enhance collaboration and align initiatives.
Demonstrated thought leadership by guest lecturing on VR Prototyping for UW HCDE 536 Interaction Design & Prototyping. Received “Outstanding Novelty” recognition for Magic Leap One AR assistive tech app. Conceptualized and developed an architectural collaboration tool MVP for HTC Vive with Alexa integration, offering a transformative solution to streamline architecture workflows.
The Mac StoreApple Certified Consultant, Trainer, Technician
Jan. 2002 - Jan. 2006Seattle, WATrained clients one-on-one and in small groups on video editing, motion graphics, and photo tools like Final Cut Pro, Apple Motion, Adobe After Effects, and Adobe Photoshop.
• Handled on-call support for software, networking, and hardware issues, solving problems quickly to keep creative teams and small offices running.
• Stepped in as a traveling lead across regional stores, working with local managers to streamline support workflows and share best practices.
EubulusApple Certified Macintosh Consultant, Trainer, Technician
Jan. 2001 - Jan. 2002Lansing, MI• Provided on-call and in-store support for creative professionals, troubleshooting Mac-based setups including video, photo, and audio workflows, as well as font conflicts, printing issues, networking, and general system problems.
• Trained clients on tools like Final Cut Pro, Adobe Photoshop, and other media applications to support their production workflows.
• Served as a traveling lead for regional stores, partnering with managers to improve support processes and mentor new staff.
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