Club PilatesSales Representative
Feb. 2025Brooklyn, New York, United StatesAs a Sales Representative at Club Pilates Bay Ridge, I provide exceptional customer service by assisting both potential and existing members with inquiries, membership sales, and account management. My role involves engaging with clients in person, over the phone, and via email to ensure a seamless experience. I manage membership sales, private session bookings, and retail transactions while utilizing Club Ready software to troubleshoot account inquiries and identify sales opportunities. Additionally, I oversee check-ins, process freeze and cancellation forms, enforce studio policies, and help maintain a clean and organized environment. My goal is to contribute to a welcoming and supportive atmosphere while driving business growth and ensuring members receive the best possible experience.