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Work Background
American Institutes for ResearchTechnical Assistance Specialist - Project and Proposal Manager
Mar. 2024Managed operations for four federally funded training and technical assistance centers, managing centers with a total annual budget of $7.6M (2025).
Resolved complex issues with efficiency and effectiveness.
Efficiently assessed client requirements.
Led teams from various functions to create innovative solutions for complex issues.
Streamlined project execution processes through effective leadership strategies.
Managed cross-departmental resources for successful project completion.
Created reports detailing project progress for executive review.
Facilitated resolution of conflicts between team members when necessary.
Coordinated multi-disciplinary proposal teams to successfully win $9.9M in local, state, and federal funding.
American Institutes for ResearchResearch Associate
Dec. 2021 - Mar. 2024Justice-related Research and Technical Assistance
American Institutes for ResearchResearch Assistant Intern
Jun. 2021 - Dec. 2021Assist in research efforts seeking to understand the effectiveness in restorative justice conferencing in assisting recovering substance abuse clients in reentering their communities. My work included data collection/management, conducting initial participant orientation, one-on-one interviews with participants and their families, and conducting family group conferences as a certified restorative justice facilitator.
Progressive InsuranceManaged Repair Representative
May. 2019 - Jul. 2021Tacoma, Washington, United StatesAs a Managed Repair Representative, I am primarily responsible for writing accurate estimates for customer vehicles that are damaged because of auto accidents, weather events, fire and theft incidents. Often, negotiating with auto body shops to reach agreement on repair estimates is required to ensure fair and cost-effective estimates are written and adhered to. Above all else, providing excellent customer service to individuals whose vehicles I am inspecting to ensure satisfied claim experience.
MeijerAsset Protection Manager
Oct. 2017 - May. 2019Michigan, United StatesAsset Protection Manager is responsible for maintaining the safety and security of Meijer retail stores. Using various programs and quantitative data analysis, areas of opportunity for the store would be identified and then partnering with store leadership to develop processes to address opportunities. Also responsible for partnering with local and state law enforcement agencies to build prosecution cases for misdemeanor and felony retail theft, as well as Organized Retail Crime (ORC).
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