Maria Rokodovu

Administrative Assistant @Lumiere Academy

CopywritingCall Center TrainerSport Fan🏐 SportsMarketingCustomer Support RepresentativeSales RepresentativeHelp Desk SupportEntertainmentChat SupportLive ChatCustomer Care SpecialistData Entry AssociateComplaint Resolution SpecialistTyping SpecialistOffice AssistantOffice AdministratorCall CenterCall Center SupervisorCustomer ServiceData EntryAssistantAdministrative AssistantData Entry Specialist

I’m a dedicated and approachable Customer Care Representative with a strong passion for helping others and delivering excellent service. With experience in administrative support and front-facing roles, I’ve developed a strong ability to communicate clearly, resolve issues efficiently, and build positive relationships with customers from all walks of life. Currently working in administration at Lumiere Academy, I’ve gained valuable experience in handling inquiries, managing documentation, and supporting clients with professionalism and empathy. I believe that every interaction is an opportunity to make someone’s day better, and I take pride in providing solutions in a calm, respectful, and timely manner. Known for being patient, attentive, and adaptable, I thrive in fast-paced environments and am always eager to learn new skills to better support my team and the people we serve.

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