Joseph Joy

Owner/Founder @Smart Choices Business Consulting Services

Sales ManagerBusiness Development ManagerStartup FounderExecutive CoachC-level ExecutiveSales & BizDevCEOCustomer ServiceConsultingChief Customer Officer (CCO)Customer Success ManagerAdvisorFounderBusiness OwnerCOOLife Coaching

Bringing extensive experience in business process improvement and growth model development, I am a strategic leader with a proven ability to deliver results across diverse organizational settings, from startups to established enterprises. My expertise spans business management, strategic leadership, sales, and customer service, and I'm adept at navigating ambiguity and high-pressure situations. I am proficient in strategy, data analysis, communication, and IT tools, ensuring efficient output and contributing to key business functions.

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Work Background

Director - Strategy & Business Solutions

Smart Choices Business Consulting ServicesDirector - Strategy & Business Solutions

Apr. 2021Through our strategic alliances we bring to you best of breed solutions in Supply Chain Management, Human Resource Management and Real Estate Solutions Smart Choices is a business advisory firm aimed at providing bespoke consulting services to MSME's in the areas of strategy, sales, business operations and digital transformation - We are Channel Partners for the following brands and solutions; 1. Tapplent Technologies - HRIS 2. Holisol Logistics - Supply Chain Technology and Solutions 3. Real Estate Consulting - Residential & Commercial - Mumbai

Regional Sales Director

PeopleStrongRegional Sales Director

Dec. 2019 - Jan. 2021Mumbai Area, India

Director - Strategy & Business Development

qiloDirector - Strategy & Business Development

Jun. 2019 - Dec. 2019Mumbai Area, India

Head - Strategy

BVC VenturesHead - Strategy

Apr. 2018 - May. 2019Mumbai

Head - Strategic Initiatives

BVC LogisticsHead - Strategic Initiatives

Apr. 2016 - Jun. 2018

Business Analyst

BVC LogisticsBusiness Analyst

Dec. 2013 - Mar. 2016Mumbai

Business Development Manager

Bezalel JewellersBusiness Development Manager

Mar. 2008 - Nov. 2013Mumbai

Relationship Manager

Atiitya Training & HR Consultants Pvt LdRelationship Manager

Mar. 2007 - Mar. 2008

Senior Customer Service Representative

Intelenet Global ServicesSenior Customer Service Representative

Dec. 2004 - Jun. 2006

Project Assistant

Goldshield Services Pvt. Ltd.Project Assistant

Jun. 2003 - Apr. 2004

Business Development Executive

Fem Care Pharma Ltd.Business Development Executive

May. 2001 - May. 2003

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