Katherine Pagan

General Manager

Startup FounderMarketingEvent ProducerTranslatorHRAdvisorFounderHead HunterBusiness OwnerRecruiterProduct ConsultantTraining&Development SpecialistAssistantCommunications ManagerContent Manager

Katherine Pagan is the dynamic General Manager of Elevate by Katherine Pagán, a leading firm in project management & business solutions. With over 15 years of experience in the industry, Katherine has spearheaded initiatives that have increased company revenue by 30%, and engagement with employees. Her leadership style, characterized by strategic vision and collaborative team building, has fostered a culture of innovation and excellence. Katherine holds a BA from Sacred Heart University in Business Administration & Event Production and is passionate about helping others achieve their dreams.

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Work Background

General Manager

Toroverde Puerto RicoGeneral Manager

Jan. 2022 - Mar. 2025Puerto Rico, BayamónGM & Project Manager

Guest Experience Manager

Walt Disney WorldGuest Experience Manager

May. 2017 - Jan. 2022Orlando, Florida, United States

Guest Relations Hostess

Walt Disney WorldGuest Relations Hostess

Jun. 2015 - Dec. 2015Magic Kingdom

Guest Relations Coordinator

Walt Disney WorldGuest Relations Coordinator

Jan. 2015 - May. 2017

Promotions Supervisor & Event Assistant

GFR MediaPromotions Supervisor & Event Assistant

Jan. 2015 - Jun. 2015San Juan, PR

Assistant of Head Advisor

AD Vice Puerto RicoAssistant of Head Advisor

Jan. 2015 - Jun. 2015San Juan, PR

Marketing Intern

GFR MediaMarketing Intern

Aug. 2014 - Dec. 2014San Juan, PR

Sales Associate

Red Mango, Inc.Sales Associate

Jun. 2014 - Jan. 2015Plaza Puerto Rico

Guest Service & Attraction Hostess

Walt Disney WorldGuest Service & Attraction Hostess

Aug. 2013 - Jan. 2014Soarin, Epcot• Responsible for the safety and entertainment of thousands of guests • Provided constant excellent Guest service • Front desk interpreter (Spanish/Portuguese)

Team Host

ESPN Puerto Rico TipTeam Host

Nov. 2011 - Nov. 2012• Coordinated and scheduled basketball teams agenda during their stay in Puerto Rico • Studied the teams prior to their arrival, for possible interest in educational, historic, and adventure experiences at the island • Monitored media graphs, and updated game scores on social media for the respective teams

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