Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Network Power<100 people
Roles
💰50%
Investor & VC
💸50%
Marketing
✔️50%
IT
Geos
🇺🇸50%
United States
Work Background
Course Instructor
Western Governors UniversityCourse Instructor
Dec. 2024United States
Director of Technology
Datapoint Media GroupDirector of Technology
Oct. 2024United States
IT Instructor
DSDTIT Instructor
Oct. 2023 - Nov. 2024Killeen, Texas, United StatesInstructing post secondary students on various IT classes to include preparing them for CompTIA Tests: A+, Network+, Security+, CySA+, Linux+, PenTest+, and Cloud Practitioner.
Chief Executive Officer and Founder
Pro Techs NowChief Executive Officer and Founder
Sep. 2022Austin, Texas, United States
Chief Technology Officer
Jetty IT SolutionsChief Technology Officer
Oct. 2020 - Sep. 2022Texas, United StatesCreatively unboxing technology hinderances one solution at a time
Help Desk Engineer
AceableHelp Desk Engineer
Jul. 2019 - Feb. 2021Austin, Texas
Intermediate Help Desk Analyst
SolarWindsIntermediate Help Desk Analyst
Jul. 2018 - Jun. 2019Austin, TexasDocumented, maintained, and supported SolarWinds’ staff desktop and laptops. Managed help desk queue, asset inventory workplace-impacting incidents. Helped design, implement and administer Microsoft SharePoint and Teams systems for various business units and initiatives.
Developer
Killeen ISDDeveloper
Nov. 2017 - Jul. 2018Harker Heights, TexasDocumented, maintained, and supported district student management systems (eSchoolPLUS software). Conducted professional development training for staff. Assisted in creating district applications through Microsoft PowerApps and Office 365.
Campus Technologist
Killeen ISDCampus Technologist
Nov. 2012 - Nov. 2017To maintain technology systems (Windows 10, Mac OS 9-10.14, iOS 5-12) for faculty and staff use to include: Active Directory, Casper. SCCM, Learning Management Systems, and various district software. Managed printer servers and physical hardware.
ITS Help Desk Representative
The University of Texas at AustinITS Help Desk Representative
Apr. 2011 - Nov. 2012-Tier II level support for students, staff, faculty, and retirees. -Assistance with configuring accounts for active directory and managing their respective settings -Configuring Virtual Private Networks for customers to access the university network off campus -Responding quickly with quality resolutions -Updating documentation for Help Desk Staff and Consultants to enable faster solutions to issues -Utilizing instant message, email, phone, and walk-in services to assist customers

Requests

Touchpoint image
0
Personal Pitch
Efficient Data Entry Solutions
Intch is a Professional Networking App for the Future of Work
300k+ people
130+ countries
AI matching
See more people like Kim on Intch
Customer Service
650037 people
17
Assistant manager
16
Customer service specialist
15
Human Resources @ UB Greensfelder
Customer ServiceClient Relations Specialist
136055 people
17
Assistant manager
15
Human Resources @ UB Greensfelder
15
Data Analyst