20-year Hardware & Software Product Innovator
Proven product strategist working at the intersection of hardware, software, and physical spaces.
As Chief Experience Officer at Thinktiv, Alex Pappas leverages over 20 years of expertise in Industrial Design, Interaction Design, and Social Entrepreneurship to create human-centered experiences that blend the physical and digital worlds. Throughout his career, Alex has built products, brands, and companies in consumer fashion, electronics, and toys. At Thinktiv, he has been instrumental in transforming companies across healthcare, home services, civic engagement, education, and real estate.
Alex works closely with founding teams and C-suite executives to craft compelling stories, drive strategic market initiatives, and accelerate the creation of enterprise value. His approach is rooted in understanding and addressing human needs, ensuring that the experiences he helps to create are both impactful and meaningful.
In addition to his work at Thinktiv, Alex serves as a mentor and advisor at the Austin Center for Design, where as an alumni he guides aspiring designers and entrepreneurs. His role at Thinktiv, a value-creation consulting firm headquartered in Austin, Texas, involves collaborating with Private Equity investors and mid-market executives to build winning businesses rapidly and efficiently.
Alex’s diverse experience and commitment to innovation make him a key player in shaping the future of industries through thoughtful and strategic design.
He is currently working on the cutting edge of diagnostic imaging and how AI can revolutionize patient education and engagement with some of the world’s leading surgeons and clinical practitioners.More...
Jenn Mangold
Director, Social Media@Aceable
Verified
Jenn Mangold is the Director of Social Media at Aceable, where she spearheads innovative digital strategies to enhance brand engagement and drive user growth. With over 15 years of experience leading social media programs in the tech industry, Jenn has successfully launched multiple viral campaigns that have significantly built brand awareness. Her expertise in data-driven marketing and her passion for storytelling have positioned her as a thought leader in the social media space. Jenn holds a MBA in Management and is committed to fostering a dynamic and inclusive team culture.More...
Kim Bassett
IT Consultant@Pro Techs Now
Verified
My Passion in life is to provide excellent customer service and demystify technology for customers and businesses by engineering and innovating solutions for a more efficient and productive society.
My father, Joseph Timm, had a saying: “There is no such thing as a problem. A problem is just a solution waiting to happen”. This is a core belief of mine and it extends beyond mere optimism. A good technician solves issues, but a great technician generates solutions that prevent reoccurring hindrances and incorporates end-user input. It is essential for efficiency and productivity that lines of communication between administration, developer, and user exist; my strength is to the be the liaison and translator.
Customer service is a strength of mine because of my ability to communicate “technical jargon” into simplified terms for various types of people and finding quality resolutions for issues that seem to be associated with Murphy’s law: “What ever can go wrong, will go wrong”. Communication is the key to solving most technical puzzles and I am well versed in utilizing different mediums to diagnose them.
“Excitement” is not a large enough word to express the feeling that one has when they are able to see the endless possibilities in a career that can combine one’s true passions. A career that involves innovation without losing touch with or sight of the end user would never feel like work, because our clients would know that their input is highly valued.More...