Laurie Bluem - Learning and Development Consultant,

Hologic, Inc.Learning Experience Design Manager

Mar. 2023 - May. 2025Marlborough, Massachusetts, United StatesMy focus was on designing, developing and delivering impactful and innovative learning experiences for our sales representatives. In this role, I use my expertise in instructional design to demonstrate excellence in crafting modern learning solutions that drive business impact and performance. I co-created the competency framework for all the sales roles. I led internal communication and curriculum design for five product launches, collaborating with and building strong working relationships across all functions at Hologic to ensure end-to-end alignment from concept to delivery. A 2024 survey indicated that sales reps and their managers attributed 32% of their revenue to programs I led the design and delivery of. I also implemented a program to reduce training call seat time while maintaining and/or increasing effectiveness, which led to $300-500K in operational efficiencies yearly since.

NeuroCatalyst Business Solutions LLCTalent Strategy & Learning Design Consultant

Jan. 2023United StatesReady to reimagine learning as a business accelerator? If your organization is facing performance gaps, slow onboarding, underwhelming product launches, or simply needs smarter, more strategic learning, you're in the right place! From the C-suite to the end user, I align learning strategy with business objectives and drive results that stick. I’m a Learning Strategist and Project Manager with an MBA, over a decade of cross-industry experience, and a knack for turning complex business problems into clear, measurable learning solutions. I’ve rebuilt enterprise sales onboarding programs, led training for five major product launches, introduced agile instructional design models, and designed impactful learning experiences across MedTech, SaaS, higher education, and more. My approach blends neuroscience-backed learning design, business acumen, and project leadership to create scalable, people-first training programs that solve real problems. Whether you're launching a new initiative, revamping your L&D function, or building a culture of continuous learning, I can help you deliver meaningful results without wasting time or budget.

eLumen, Inc.Lead Learning Experience Designer / UX / Technical Writer

Mar. 2022 - Jan. 2023Minneapolis, Minnesota, United StatesWore many hats! Co-lead the initial UX design of the Insights for Canvas Outcomes app. Became the defacto Canvas LMS and Canvas Outcomes guru that developers and customer-related staff turned to for answers and advice. Created, maintained, and communicated user personas, user journey maps, marketing media, technical documentation, and training courses for internal, partner, and customer audiences.

Mama Queen Geek LLCSmall Business Owner

Jan. 2020 - Aug. 2024Minnesota, United StatesMQG was a passion project. To keep my design skills sharp, I provided freelance and commission-based graphic and product designs. My customers primarily included small businesses and artists.

Alarm.comeLearning Instructional Designer / Project Manager

Mar. 2019 - Mar. 2022Bloomington, MNFunctioned as Senior Instructional Designer, managing team projects, schedules, and success metrics while mentoring colleagues and associate-level team members. Implemented design, development, and delivery of e-learning for Alarm.com staff and partners in a variety of modalities. Pioneered a piloting program, and contributed to the standardization of best practices and development processes. ● Reduced onboarding ramp time for call center teams supporting customer success, boosting operational efficiency. ● Piloted interactive simulations and communication plans to drive hands-on, engaging learning experiences. Key accomplishments: ● Conceptualized and implemented the company’s first ever eLearning QA program, called Piloteers. ● Led and enacted an organizational change from the ADDIE model to the more agile SAM model of training development.

OptumInstructional Designer

Jul. 2017 - Mar. 2019Eden Prairie, MinnesotaPlayed an instrumental role in the design, development, and delivery of web-based and classroom training for medical revenue cycle employees. Provide hands-on support in conducting training needs analysis to prepare the curriculum accordingly. Key accomplishments: ● Evaluated the effectiveness of ILT and online training courses by conducting quality reviews. ● Conceptualized and implemented the first-ever gamified e-learning course for clients’ hospital registrars.

Park Community Church St. Louis ParkWedding Coordinator

Sep. 2015 - Aug. 2020St Louis Park, Minnesota, United StatesPassionate Wedding Coordinator of over 25 weddings, with a flair for creating memorable moments in the heart of the church. With meticulous attention to detail, I handled client relationships, vendor coordination, and seamless day-of logistics. I was such an honor and privilege to help make couple's wedding day dreams come to life! Orchestrated weddings that left couples and guests feeling wholesome & uplifted, ensuring every detail is was in place. Nurtured strong client relationships, guiding them through the wedding planning journey with a smile. Collaborated with vendors to deliver & set up floral arrangements, catering, and more. Managed day-of logistics, from coordinating processions to keeping the schedule on track. Highlight: I always stepped up where needed - wrangling a curling iron, sewing a button, pinning boutonnieres, and more!

Allen InteractionsProducer

Mar. 2015 - Jul. 2017Mendota Heights, MNSpearheaded the management of simultaneous projects from conception to completion and final delivery by staying within budgets and stringent deadlines. Delivered senior-level leadership to clients throughout all phases of projects, including prototyping, production, and qa, while analyzing business needs of clients. Key accomplishment: ● Supervised an award-winning team of designers and developers in creating customized e-learning and blended learning solutions.

Crown CollegeInstructional Technology Specialist

Aug. 2012 - Feb. 2015St. BonifaciusI was the system administrator for Crown College's Learning Management System (LMS), Blackboard Learn. I successfully lead the the transition from Angel LMS to Blackboard. I trained and support the faculty in LMS use, and implementation of new technology and course content.

Crown CollegeIT HelpDesk Technician

Jan. 2011 - Sep. 2012IT HelpDesk provides technical support for students, staff, faculty, and events at Crown College.

Pinstripe ProductionsProducer

Jan. 2011 - Dec. 2011I created our branding, marketed the company, met with clients, organized and carried out production, supplied quality control, and delivered the final product to clients.

YWAMMissionary/Student

Sep. 2006 - Jun. 2009I was trained as a missionary and traveled to many countries in Asia and Europe to share the gospel and provide logistical support to various ministries. I specialed in performing arts and bible study.

International Christian School Hong KongSummer School Teacher

Jun. 2006 - Jul. 2009I wrote curriculum for and taught a pair of two week sessions of English and public speaking skills to middle school Chinese students each summer.

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