Requests
0
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
NCQAFinancial Operations Manager
Apr. 2025Washington, District of Columbia, United States
NCQAFinancial Operations Analyst
Jun. 2022Washington, District of Columbia, United States
NCQAFinancial Operations Analyst
Jun. 2022 - Apr. 2025Washington, District of Columbia, United States
Cardinal HealthSenior Business Operations Analyst
Mar. 2020 - Jun. 2022La Vergne, Tennessee, United StatesPromoted after two years to a Sr. Business Analyst as a direct result of exceptional customer service, demonstrated leadership
abilities, and the optimization of various business processes resulting in an increase in productivity and efficiency.
Collect and evaluate accounting data; monitor account performance as it relates to daily/weekly/monthly Key Performance Indicators
(KPIs) and departmental goals; analyze reports and data to ensure all applicable charges, fees, deductions, and cash receipts are
passed through to the manufacturer appropriately and timely; drive actionable insights from data; develop and disseminate related
reports to senior leadership.
Creating effective business partnerships with stake holders and clients. Managing competing priorities and providing guidance based
on data analysis during monthly calls and unexpected events.
Manage cross-functional and external relationships with pharmaceutical manufacturers, vendors, and healthcare professionals
throughout the billing process to ensure efficient and cost-effective billing.
Collaborate with Corporate Finance Team for reconciliation of accounts in Title Model Program; ensure all Title Model and 3PL
transitions are managed appropriately regarding funds and transactions pertaining to each organization.
Spearhead efficient and accurate processing of more than monthly 300 invoices and 30 accounts.
Facilitate training for new employees, ensuring their comprehensive understanding of operations, relevant software, and all
associated policies and procedures; develop, update, and document changes to procedures and training materials.
Leverage subject matter expertise of financial processes, internal controls, and accounting policies to identify, research, and resolve
billing variances via working knowledge in the application of concepts, principles, and technical capabilities, resulting in maintaining
system accuracy and currency.
Cardinal HealthSenior Coordinator Account Receviables
Feb. 2018 - Mar. 2020La Vergne, TennesseeOversaw all AR entries via sales and billing; recorded all AR entries; established a more efficient and effective filing system, resulting
in increased financial accuracy.
Balanced and reconciled Pre-Close and Month End
Pulled Cash from a Clients bank account and posted the payments to their agings. Collected on past due invoices and deductions taken from the client. Reconciling their aging daily. Nominated Employee of the Month in 2018 and 2019 as a direct result of reducing AR owing from 30% to 15% in one month (2019),
as well as identifying and correcting a billing error and avoiding any disruption to clientele (2018).
Tennessee Orthopaedic AlliancePractice Coordinator
Jan. 2017 - Feb. 2018Murfreesboro, Tennessee, United StatesCoordinated with and scheduled daily new patients, worker’s compensation, walk-ins, and follow-up appointments for two orthopedic surgeons in a large practice setting with a patient population of ~40.Conducted process improvement initiatives and operational workflow improvements to meet the physician’s requirements and workability (e.g., collection of demographic/insurance information, medical records preparation, clinic processes, surgery tickets, physician’s credential filing system).
Obtained referrals from referring physician’s offices and requested patient appointments from online systems.
Received and responded to 200+ daily patient inquiries within the accepted time frames; resolved issues and provided solutions via exemplary interpersonal communication skills.
Rutherford County SchoolsSpecial Education Teacher
Aug. 2016 - Jan. 2017Murfreesboro, Tennessee, United StatesDeveloped and trained on modified lesson plans for Standard Teachers and Co-Teacher cooperation; adapted general education lessons
and taught various subjects (e.g., reading, writing, math) to students with mild and moderate disabilities.
Collaborated on multidisciplinary teams, as well as with students and families to develop Individualized Education Plans (IEP) and
implement effective behavior support strategies; defined and measured behavior, requiring understanding of principles of reinforcement;
instructed on new behavior.
Administered skills tests to assess student progress; monitored and enforced compliance with the Disabilities in Education Act for each
student.
Facilitated team meetings where behavior intervention plans were designed to address classroom organization, effective instruction, and
social skills instruction.
Managed and enforced school behavioral expectations, including attendance and classroom alignment with school-wide goals.
Collected and evaluated qualitative and quantitative data related to student progress and staff training; generated corresponding reports
distribute to senior leadership; developed and implemented Behavior Intervention Plans based upon data analysis; established and tracked
quality objectives and Key Performance Indicators (KPIs).
Assisted staff with the creation and alignment of student behavioral classroom expectations and management plans.
Operated with a continuous improvement mindset; conducted gap analyses to identify opportunities; drove change to optimize productivity
and efficiency
Club West Volleyball - NashvilleAssistant Director
Sep. 2013 - Feb. 2018Franklin TennesseeOversaw club financial responsibilities; ensured receivables and payables (e.g., player dues/fees, tournament fees, state fees) were
accurately posted.
Managed and organized game and referee schedules; ensured tournament participation packets and player documentation, travel
rosters, and all tournament registrations were complete, in compliance, and up to date.
Prepared and trained athletes to become mentally, physically, and emotionally stable to participate in a competitive sport.
Developed schedules for player instruction, coaches training, g practices, athletic workshops, and player developmental clinics for all
age groups; ensured accommodation of participants’ needs and club goals.
Established and maintained relationships with Assistant Coaches and Head Coach to ensure that athletes needs were met (both
academically and athletically) and to monitor the team’s progress.
Williamson County SchoolsSpecial Education Teaching Assistant
Aug. 2013 - Aug. 2016Franklin, Tennessee, United StatesProvided exemplary support to faculty; read tests aloud; assisted in study halls; drafted teachers’ notes and catered to other
classroom administrative needs.
Maintained data for each student regarding their individualized education plans and assessment of their progress.
Participated in training geared towards helping students with varying disabilities, skill levels, and developmental skills to improve
student performance and optimize learning environment.
Helped develop training programs to allow students to learn daily task functions (e.g., job-related functions, money, time
management).
Intch is a Professional Networking App for the Future of WorkSee more people like Jessica on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
738438 people
16
Senior Pricing Analyst @ Saia Inc.
19
Teacher @ CFISD
15
Owner @ West Volusia Bookkeeping and Tax
185764 people
16
Director @ Axia Advisors, LLC
16
Real Estate Agent @ Exit Realty
22
Founder & Managing Partner @ Hansa Advisors