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Work Background
Prime Telecommunications, Inc. Sales/Marketing Specialist
Jan. 2021Manage CRM database to support email marketing campaigns for unified communications and hosted cloud solutions. Conduct market research to identify industry trends and refine target strategies. Assist with tracking and reporting key performance indicators (KPIs) to evaluate campaign success. Write, edit, and distribute blog posts across multiple social media platforms to improve audience engagement and enhance brand visibility.
Judith Roth StudioLegacy Asset Manager
Dec. 2018 - Dec. 2020Chicago, Illinois, United StatesPreserved, cataloged, and distributed a collection of 1800+ original paintings, digital reproductions, sketchbooks, and historical documents. Developed and implemented strategies to ensure artworks and related files were efficiently distributed to individual collectors and nationally recognized museums, universities, dance companies and galleries. Organized in-studio tours and lecture events. Produced and helped curate three tribute exhibitions.
Rhode Island School of DesignSenior Administrative Department Coordinator, Architecture
Nov. 2009 - May. 2014Providence, Rhode IslandProvided administrative support to the Department Head including managing calendars, scheduling meetings, and organizing events, lectures, and workshops. Acted as the primary liaison between 250+ faculty, students, and administrators to ensure smooth communication and coordination of departmental activities. Assisted with course scheduling, class assignments, and registration. Managed departmental records (faculty contracts, syllabi) and prepared reports for accreditation. Established the first prototype online tool for mapping and monitoring studio and classroom usage, which was eventually transferred to a shared digital platform. Interviewed, hired, supervised, and delegated projects to student office assistants to meet department project deadlines. Wrote and published the Department’s first faculty handbook.
AAA Southern New EnglandRoad Service Call Counselor
Jul. 2008 - Oct. 2009110 Royal Little Drive, Providence, RIEnsured AAA members received prompt and accurate instructions for safe emergency roadside assistance. Exceeded member satisfaction rates (85%). Selected by the editor of Traveler, the regional employee magazine, to write and publish a feature article, which profiled a long-term employee’s role with the Company and his nautical adventures scuba-diving.
Choice Logistics, Inc.Program Account Manager
Jun. 1997 - Mar. 2008Recruited as the first remote hire by the logistics division founder to help scale Choice’s growing logistics enterprise. Managed key client accounts from remote warehouse sites, serving as the primary liaison between operations teams and corporate stakeholders. Trained clients on proprietary logistics software. Identified performance gaps and implemented corrective action plans to improve on-time delivery metrics and overall service reliability. Led data analysis and prepared Quarterly Business Reviews (QBRs) for high-value accounts, delivering strategic insights to senior leadership.
Bishoff Solomon CommunicationsAccount Executive
Sep. 1992 - Jan. 1997Assisted principals with developing and implementing local and national media campaigns in the new media, consumer, non-profit, and professional service industries. Solidified and maintained working relationships with over 150 editors, reporters, photographers, and producers locally and nationwide. Publicized special events ranging from cultural festivals, music, and dance performances to press conferences and business symposiums to broaden client visibility in television, on radio, and in print media.
The Museum of Transportation (now The Larz Anderson Auto Museum)Director of Public Relations
Aug. 1989 - May. 1992Reported directly to the museum president and board of directors. Coordinated educational automobile exhibits across malls and trade shows throughout Greater Boston. Wrote, edited, and designed the museum’s quarterly newsletter to enhance public engagement and institutional visibility. Helped drive a national fundraising campaign, raising $20,000 to support museum initiatives. Secured international media coverage, a historic milestone, for the 1990 exhibit "Future Cars of the Past". Collaborated with automotive designers and NPR’s Car Talk to launch the inaugural Young Inventors’ Workshop Competition.
Performing Arts ConsultantsPromotions/Publicity Associate
Aug. 1985 - Sep. 1990Produced over 100 concerts in Boston and Cambridge. Developed and implemented media campaigns for small non-profit performing arts groups throughout New England. Wrote pitch letters, news releases, media-kit elements, public service announcements, calendar listings, and media coverage reports. Solicited advertisers for client publications. Wrote, edited, designed, and published concert program books. Managed box-office subscriptions and group ticket sales.
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