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Work Background
City of Atlanta Department of ProcurementCenter of Excellence Manager/ Media & Communications
Jan. 2024 - Apr. 2025Atlanta, Georgia, United States• Spearheaded internal change communication strategies for procurement modernization, including policy rollouts and training programs.
• Directed stakeholder engagement and executive briefings for senior leadership and supplier communities.
• Launched multi-channel messaging campaigns across SharePoint, email, Teams, and social media, achieving 89% audience growth.
• Led cross-functional initiatives to align departmental processes with organizational goals, enhancing transparency and performance.
• Assessed readiness for training adoption, redesigned onboarding workflows, and tracked engagement metrics to inform content pivots.
City of Atlanta Department of ProcurementCenter of Excellence Manager/ Training and Media
May. 2023 - Jan. 2024Atlanta, Georgia, United States• Founded the DOP Academy to streamline change onboarding and process documentation for staff and suppliers.
• Implemented communications protocols to ensure consistency across departments and leadership levels.
• Collaborated with HR and senior leadership on needs assessments and resistance mitigation strategies.
• Delivered presentations and reports to drive leadership buy-in and monitor change initiative success metrics.
City of Atlanta Mayor's Office of Emergency PreparednessStrategic Communications & Emergency Planning Lead
Mar. 2022 - May. 2023Atlanta, GA• Led strategic communication efforts across city departments for emergency planning, driving cross-functional alignment and stakeholder engagement.
• Developed change communications and readiness strategies for high-urgency programs, including Warming Centers, public health initiatives, and emergency response protocols.
• Served as lead communications liaison with Public Information Officers (PIOs), ensuring message consistency and managing risk around sensitive or high-visibility public issues.
• Created multi-channel messaging frameworks (social media, executive briefs, press releases) to enhance community outreach and stakeholder trust.
• Implemented internal communication strategies and readiness assessments to support emergency event rollouts, improving organizational agility.
• Designed and delivered executive briefings to senior leadership, aligning decision-making across departments during crisis scenarios.
• Produced high-impact visuals and educational materials using Canva and Adobe tools to support citywide health and safety campaigns.
City of Atlanta Mayor's Office of Emergency PreparednessCOVID-19 Specialist
Aug. 2021 - Mar. 2022United States
Partners for HOMENCH Operations Supervisor
Jan. 2021 - Jun. 2021Atlanta, Georgia, United States- Implemented site-wide operations plans, training, and staffing structures for transitional housing.
- Led staff scheduling and client services while managing vendor and stakeholder relations.
Partners for HOMEResident Assistant
Jul. 2020 - Jan. 2021Atlanta, Georgia, United States- Provided direct support to residents, managed reporting, and ensured site compliance with PPE and safety rules.
- Acted as Lead/Supervisor during gaps to maintain support structure.
Independent Studio ServicesInventory Specialist & Social Media Manager
Nov. 2019 - Mar. 2020Georgia- Revamped online inventory system and launched social media strategy targeting film clients.
- Created content that attracted both indie and major production houses.
- Trained staff and introduced cataloging best practices adopted across other ISS locations.
Miranda Davidson StudiosGeneral Manager
Feb. 2016 - Dec. 2018Dubai, United Arab Emirates- Managed international casting, production logistics, and events for major brands and studios.
- Streamlined operations with a new Talent Database, accelerating turnaround times.
- Led teams across expos, screenings, and media promotions, increasing brand visibility.
Shamir InsightSales Planning & Analysis, Event Coordinator
Dec. 2012 - Feb. 2014San Diego, California, United States- Managed sales operations for regional teams and coordinated tradeshow logistics.
- Launched new product roadshows resulting in a 16% revenue increase.
Shamir InsightCustomer Service Manager & Event Coordinator
Jul. 2006 - Dec. 2012San Diego, CA- Directed national events, tradeshows, and meetings.
- Integrated logistics systems that cut costs and improved productivity.
Shamir InsightAssistant to Vice President of Sales
Feb. 2006 - Jul. 2006San Diego, California, United States- Supported executive communications, travel, and scheduling.
- Coordinated all logistics for multi-region sales leadership meetings.
Pankl Aerospace SystemsEXECUTIVE & PERSONAL ASSISTANT/ SALES ASSISTANT
Jun. 2002 - Feb. 2006Greater Los Angeles Area- Supported C-suite operations, trade shows, and Kaizen/Lean training programs.
- Handled international family and travel logistics for the CEO.
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