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Work Background
SA HealthRegistered Nurse
Jan. 2025Australia
SA Virtual Care ServiceDigital Support & Administration Assistant
Jul. 2023 - Apr. 2025Adelaide, South Australia, Australia• Aligns with SALHN Integrated Governance Framework and Consumer Engagement Framework.
• Provides confidential administrative services to the Nursing Director and Digital Health Lead.
• Efficiently manages diaries, schedules meetings, and ensures security of administrative records.
• Administrative support: agenda preparation, distribution of meeting papers, minute-taking.
• Contributes to policy and procedure development for in-scope projects.
• Prepares quality reports, provides advice.
• Performs various administrative and project activities.
• Demonstrates knowledge of agency programs, policies, and activities.
• Delivers effective, efficient, confidential administrative services: correspondence, records management.
• Works independently with limited direction, using initiative and judgment.
• Supports ongoing development of SA Virtual Care Service through project implementation and processes.
• Troubleshoots issues with digital platforms for service delivery support.
• Develops onboarding material for new staff on service delivery platforms.
• Implements assurance schedule for business continuity devices.
• Maintains device log for ICT assets.
• Coordinates repair and replacement of damaged digital assets.
• Supports data collection for service improvement.
• Aligns with SA Virtual Care Service mission, objectives, core values, and strategies.
• Works positively within and across teams for common goals.
• Maintains regular, professional communication.
• Contributes to continuous improvement, the quality management system.
• Aims to improve work processes, individual practices.
• Contributes to an integrated team approach responsive to consumer needs.
• Promotes and implements Health Care Act 2008 and Public Sector Act 2009.
• Adheres to relevant legislation, including Equal Opportunity Act 1984 and Work Health and Safety Act 2012.
• Demonstrates behaviours reflecting commitment to Department of Health values and strategic directions.
SA Virtual Care ServiceAdministrative Officer
Dec. 2021 - Jul. 2023Adelaide, South Australia, AustraliaDemonstrated a high standard of interpersonal and communication skills, facilitating seamless collaboration within multidisciplinary teams. Exhibited proven capability to operate autonomously, displaying resourcefulness and resilience while working under pressure, consistently delivering work of exceptional quality. Displayed adeptness in assessing, planning, executing, and evaluating multiple workloads, effectively prioritizing tasks to meet stringent deadlines. Demonstrated adaptability by readily assimilating new information and procedures, and embracing change positively. Possessed experience in environments where confidentiality was paramount, maintaining strict adherence to privacy protocols. Showed familiarity with person and family-centered care principles and consumer engagement procedures, ensuring a holistic approach to service delivery. Acquired knowledge of Hospital and State policies and procedures, ensuring compliance with regulatory standards.
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