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Work Background
Deaf Ed Paraeducator Support
Edmonds School DistrictDeaf Ed Paraeducator Support
Mar. 2025
Special Education Paraeducator
Edmonds School DistrictSpecial Education Paraeducator
Jan. 2024Lynnwood, Washington, United StatesDeep understanding of the unique needs and challenges of students with autism spectrum disorder Implementing individualized education plans (IEPs) and assisting with academic and behavioral interventions Promoting social-emotional development and creating a nurturing and inclusive learning environment Collaborating with multidisciplinary teams to ensure each student's educational goals are met Skilled in utilizing various teaching strategies and adaptive technologies Committed to empowering individuals with autism and facilitating their educational journey Strong communication skills and ability to work closely with teachers, therapists, and families Motivated by the progress and achievements of students in their growth and development
Special Education Paraeducator
Gersh Academy InternationalSpecial Education Paraeducator
Oct. 2023 - Jan. 2024Issaquah, Washington, United StatesDedicated Special Education Paraeducator at Gersh Autism with previous life experience and education Deep understanding of the unique needs and challenges of students with autism spectrum disorder Implementing individualized education plans (IEPs) and assisting with academic and behavioral interventions Promoting social-emotional development and creating a nurturing and inclusive learning environment Collaborating with multidisciplinary teams to ensure each student's educational goals are met Skilled in utilizing various teaching strategies and adaptive technologies Committed to empowering individuals with autism and facilitating their educational journey Strong communication skills and ability to work closely with teachers, therapists, and families Motivated by the progress and achievements of students in their growth and development Open to opportunities to contribute to the team at Gersh Autism and make a positive impact. #SpecialEducation #AutismAwareness #Paraeducator
Behavior Analyst
Center for Autism and Related Disorders, LLC. (CARD)Behavior Analyst
Aug. 2023 - Jan. 2024Lynnwood, Washington, United States
Edmond's College Bookstore Manager
Barnes & Noble CollegeEdmond's College Bookstore Manager
May. 2021 - Jan. 2022Lynnwood, Washington, United States- Planned, managed, and coordinated operations within the campus bookstore while hiring, managing, and supporting a rapidly changing 10-person student team. - Increased sales from $350,000 to $500,000+ by identifying and capitalizing on an opportunity to efficiently liquidate $1,000,000 in legacy books and analyzing P&L to optimize bookstore sales operations. - Oversaw payroll budgeting and ensured compliance with all university bookstore policies for payroll and sales.
DEI Committee Champion/Onboarding Specialist
Guidant FinancialDEI Committee Champion/Onboarding Specialist
Feb. 2021 - Feb. 2022- Defined messaging and target audiences and prepared/executed comprehensive product launch plans. - Developed new initiatives and partnerships with business and community leaders to achieve client project completion within 60 days and a 95% call-answered percentage in alignment with business objectives. - Led weekly message board postings and company meetings, collected feedback through employee surveys, and conducted SWOT analysis to identify and resolve weaknesses.
Minot State University Bookstore Store Manager
Barnes & Noble CollegeMinot State University Bookstore Store Manager
Jun. 2019 - May. 2021Minot, North Dakota, United States- Planned, managed, and coordinated operations within the campus bookstore while hiring, managing, and supporting a rapidly changing 10-person student team. - Increased sales from $350,000 to $500,000+ by identifying and capitalizing on an opportunity to efficiently liquidate $1,000,000 in legacy books and analyzing P&L to optimize bookstore sales operations. - Oversaw payroll budgeting and ensured compliance with all university bookstore policies for payroll and sales.
VisionSource Optician, ABO-C
VISION SOURCE MINOT, PLLCVisionSource Optician, ABO-C
Jan. 2017 - Jan. 2018Minot, North Dakota, United StatesOpticianry Expertise: Possess comprehensive knowledge of opticianry principles, practices, and procedures. ABO-C Certification: Certified by the American Board of Opticianry (ABO) as an Optician (ABO-C). Demonstrated proficiency in ophthalmic lens technologies, optical physics, and lens prescriptions. Stay up-to-date with industry advancements and best practices. Lens Selection and Dispensing: Proficient in assisting patients with lens selection based on their prescription, lifestyle, and visual needs. Expertise in explaining lens features, coatings, and options to ensure maximum comfort, clarity, and vision correction. Frame Styling and Fitting: Skilled in helping patients choose frames that complement their facial features, personal style, and budget. Proficient in frame adjustments, ensuring proper fit, comfort, and alignment for optimal vision and aesthetics. Prescription Interpretation: Ability to accurately interpret and analyze ophthalmic prescriptions and recommendations from eye care professionals. Skillful in translating prescription requirements into appropriate lens and frame selections for patients. Patient Education and Communication: Excellent interpersonal skills to establish rapport with patients, effectively communicate complicated concepts in a clear and concise manner, and address their questions and concerns. Able to provide comprehensive eyewear instructions and care guidelines. Problem-Solving and Attention to Detail: Strong analytical and problem-solving abilities to troubleshoot issues related to lens fitting, frame adjustments, and patient complaints. Meticulous attention to detail to ensure precise measurements and accurate order processing. Team Collaboration: Proven ability to work effectively within a multidisciplinary team environment, collaborating with optometrists, ophthalmologists, and other eye care professionals to provide comprehensive patient care and optimize visual outcomes.
Sterling Optical Store Manager
Sterling OpticalSterling Optical Store Manager
May. 2015 - May. 2017Minot, North Dakota, United StatesOptical Expertise: Extensive knowledge of eyewear products, lens options, and prescription requirements. Skilled in accurately measuring pupillary distance, frame fitting, and adjusting frames for optimal comfort and vision. Customer Service: Proven track record of delivering exceptional customer service, ensuring client satisfaction, and building long-term relationships. Able to effectively communicate complex optical information to customers in a clear and friendly manner. Sales and Upselling: Proficient in identifying customer needs and recommending suitable eyewear solutions. Demonstrated ability to upsell and cross-sell products to maximize revenue while providing value to customers. Team Leadership: Experienced in managing and motivating a team of optical professionals, fostering a positive work environment, and promoting teamwork. Capable of delegating tasks, providing guidance, and effectively resolving conflicts. Inventory Management: Skilled in overseeing inventory control, stock replenishment, and product ordering to ensure appropriate stock levels. Familiarity with inventory management software and conducting regular audits to minimize discrepancies. Problem Solving: Strong analytical and critical thinking skills, enabling the identification and resolution of complex issues related to prescriptions, frame selection, or customer concerns. Technical Aptitude: Proficient in using optometry software, lensometers, refractors, and other specialized equipment. Comfortable with diagnostic tools and performing accurate measurements to assist with prescription verification and adjustments. Organization and Time Management: Exceptional organizational skills, including prioritizing tasks, managing multiple projects simultaneously, and meeting deadlines. Detail-oriented. Adaptability: Flexible and able to adapt to changing industry trends, technologies, and customer preferences. Open to learning new advancements in vision care and eyewear fashion.
Trinity Regional Eyecare
Trinity HealthTrinity Regional Eyecare
Jan. 2012 - Feb. 2015Minot, North Dakota, United StatesAdministrative Excellence: Proficient in managing a busy medical office, handling multiple tasks simultaneously, and ensuring smooth operations. Electronic Health Records (EHR): Skilled in utilizing various EHR systems to maintain accurate and up-to-date patient records while ensuring confidentiality and compliance with HIPAA regulations. Appointment Scheduling: Demonstrated ability to efficiently schedule patient appointments, manage calendars, and coordinate with healthcare providers to optimize the office's daily schedule. Patient Confidentiality: Committed to maintaining strict patient confidentiality and privacy, adhering to all legal and ethical requirements. Insurance Verification: Experienced in verifying insurance coverage, obtaining pre-authorizations, and processing insurance claims to facilitate seamless billing processes. Telephone Etiquette: Exceptional phone skills with a friendly and professional demeanor, adept at promptly answering calls, directing inquiries, and providing accurate information to callers. Excellent Customer Service: Proven track record of delivering exceptional customer service, ensuring patient satisfaction, and addressing inquiries and concerns with empathy and professionalism. Attention to Detail: Meticulous in maintaining accurate patient records, verifying information, and managing documentation to uphold the highest standards of compliance. Medical Billing Knowledge: Familiarity with medical billing processes, including coding, invoicing, and payment collection. Interpersonal Skills: Strong interpersonal communication skills, enabling effective collaboration with colleagues, healthcare professionals, and patients from diverse backgrounds.a Key Strengths: Strong problem-solving abilities, able to handle challenging situations with calmness and professionalism. Outstanding interpersonal skills, fostering positive relationships with patients and colleagues.
Trinity Regional Eyecare - Vision Source, certified Optician, ABO-C
Trinity HealthTrinity Regional Eyecare - Vision Source, certified Optician, ABO-C
Jan. 2012 - Jan. 2014Minot, North Dakota, United StatesSkills: Opticianry Expertise: Possess comprehensive knowledge of opticianry principles, practices, and procedures. Skilled in performing accurate measurements, frame selection, lens fitting, and adjustments to ensure optimal visual acuity for patients. ABO-C Certification: Certified by the American Board of Opticianry (ABO) as an Optician (ABO-C). Lens Selection and Dispensing: Proficient in assisting patients with lens selection based on their prescription, lifestyle, and visual needs. Expertise in explaining lens features, coatings, and options to ensure maximum comfort, clarity, and vision correction. Frame Styling and Fitting: Skilled in helping patients choose frames that complement their facial features, personal style, and budget. Proficient in frame adjustments, ensuring proper fit, comfort, and alignment for optimal vision and aesthetics. Prescription Interpretation: Ability to accurately interpret and analyze ophthalmic prescriptions and recommendations from eye care professionals. Patient Education and Communication: Excellent interpersonal skills to establish rapport with patients, effectively communicate complicated concepts in a clear and concise manner, and address their questions and concerns. Optical Equipment and Technology: Proficient in utilizing a wide range of optical instruments, including lensometers, pupillometers, autorefractors, and keratometers. Skilled in using computerized systems for order processing, inventory management, and electronic health records. Problem-Solving and Attention to Detail: Strong analytical and problem-solving abilities to troubleshoot issues related to lens fitting, frame adjustments, and patient complaints. Meticulous attention to detail to ensure precise measurements and accurate order processing. Team Collaboration: Proven ability to work effectively within a multidisciplinary team environment, collaborating with optometrists, ophthalmologists, and other eye care professionals.
Director of Business and Finance
Dakota Technology SolutionsDirector of Business and Finance
Jan. 2010 - Jan. 2020Led the planning, design, and execution of business transformation initiatives to capitalize on new business and sales opportunities and drive the performance, profitability, and growth of an exclusive SaaS provider. Built the UX department from the ground up while establishing HR, training, and project management processes and procedures from scratch. Drove the automation of shipments for physical orders and digital downloads, introduced customer email notifications, and outsourced tasks to reduce costs, maximize customer satisfaction, and increase efficiency and productivity. Currently work on a per project basis.
Dakota Technology Solutions - Support Desk technician
Dakota Technology SolutionsDakota Technology Solutions - Support Desk technician
Jan. 2006 - Jan. 2010Minot, North Dakota, United StatesTechnical Support: Proficient in diagnosing and resolving hardware and software issues, providing timely assistance to end-users, and guiding them through troubleshooting steps to resolve technical problems effectively. Help Desk Management: Experienced in managing help desk ticketing systems, efficiently prioritizing and escalating support requests, and ensuring prompt resolution of technical issues to minimize downtime and maximize productivity. Network Troubleshooting: Knowledgeable in troubleshooting network connectivity issues, performing network diagnostics, and resolving common network problems to maintain a stable and reliable network infrastructure for uninterrupted software development activities. Incident and Problem Management: Proficient in incident management processes, gathering relevant information, analyzing root causes, and implementing effective solutions. Technical Documentation: adept at creating clear and concise technical documentation, including FAQs, knowledge base articles, and user guides, to assist end-users and internal stakeholders in understanding and resolving common technical queries. Customer Service: Committed to delivering exceptional customer service, with excellent communication skills and a friendly demeanor. Continuous Learning: Enthusiastic about staying updated with the latest technological advancements in software development and IT support, actively participating in professional development opportunities to enhance skills and knowledge. Adaptability and Flexibility: Thrive in fast-paced, ever-changing environments, able to quickly adapt to new technologies, processes, and procedures, while maintaining high-quality support services. Quality Assurance: Knowledge of quality assurance principles and proficient in performing software testing and debugging, ensuring the delivery of reliable and user-friendly software products.
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