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Work Background
Self-Employed Freelancer
Jan. 2022TurkeyCurrent projects include: Development of website, app and social media campaign to market local businesses to residents and tourists. Proofreader for AlphaSights. Proofreader and editor of English-translated novel
Zebra Play Cafe, Flying Fish Yacht Charters, Didim Property ManagementOwner-operator of small businesses
Jun. 2009 - Jun. 2020Didim, Aydın, TurkeyWhile in Turkey I’ve set up and run three, sometimes overlapping, diverse micro businesses, managing concurrently in Turkish and English – charter yacht, property management, and children’s play cafe.
▪ Top-to-toe management of business including personnel, business planning, finances, marketing, logistics, operations, health and safety and customer services
▪ Successful start-up and operation of small business in Turkey
▪ Overcoming challenges including linguistic, cultural, financial and logistic to run a successful business
▪ Management of company websites, online platforms and social networking tools ▪ Dual-language marketing and advertisement campaigns
Way With WordsTranscriptionist
Mar. 2007 - Jun. 2009TurkeyInternational English-language transcription, giving me unique insights into myriad industries and lives.
B2B transcriptions for wide range of corporate, scientific, legal and many other client types
To-the-minute delivery of high-quality written output for an exacting client base
Clarity and accuracy of communication, ability to seek out the speaker’s intended meaning and convey it appropriately
Familiarity with diverse industry terminologies
Dizayn HomesOverseas Marketing
Oct. 2006 - Mar. 2007Sole responsbility for marketing and sales of property to overseas clients.
Launch of new rentals arm
Design of company website
Online marketing - blogs, newsletters, advertising, link exchange
Assessment of suitability of properties for market
Networking and liaison with real estate professionals
Turquoise HomesOverseas Marketing
May. 2005 - Jul. 2006My first overseas role. During my tenure the agency gained a reputation for excellence in communication and customer care
Preparation of advertising and marketing material for publication
Liaising with overseas clients regarding aftersales issues
Providing in-depth briefings for potential clients considering a “sight unseen” real estate purchase
Quadriga WorldwideCustomer Relationship Management Team
Jun. 2004 - Mar. 2005My second role at Quadriga, reporting directly at Board Level.
Improvement of customer satisfaction across Europe – personal key projects were development and documentation of the Best Practice Customer Contact and “hot site” processes, now adopted throughout Quadriga’s European offices
Preparation and presentation of projects and status reports to European managers and the Board Management Team
Attending director-level Key Customer* meetings to take minutes, manage delivery of actions and identify improvement projects
Template design, preparation and delivery of performance reports to key customers
* My Key Customer accounts included Claridges, the Savoy, the Connaught, the Berkeley, Crowne Plaza and Radisson Edwardian
Quadriga WorldwideExecutive PA to Director
Jun. 2002 - Jun. 2004My first role for Quadriga, reporting directly to the Chief Operating Officer.
Provision of management information; budgeting, forecasting, strategic planning and decision support
Conference, workshop and event organisation – Pan-European workshops, Management Conferences in various countries, Gala dinners
Documenting output, project management and support of teams to ensure delivery of commitments
Assisting in management of cross-functional teams and projects
Design and rollout of system install processes
Citigate MARCHComMarketing Assistant
Jan. 2001 - Jan. 2002
HSLPA to CEO
Jan. 1999 - Jan. 2001
Taylor Nelson SofresCoding Technician
Jan. 1997 - Jan. 1999
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