Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Storer TransportationProcurement Project Manager
Jun. 2021 - Apr. 2025Walnut, Iowa, United StatesLed development of solution-aligned RFP responses, collaborating with internal teams to draft, review, and deliver accurate proposals tailored to public sector procurement requirements.
Created and maintained boilerplate documentation and reusable proposal content to improve submission timelines, ensure consistency, and clarify service model capabilities across departments.
Supported contract renewals and new business pursuits by aligning internal documentation and timelines with public sector client requirements.
Developed scalable internal workflows in ClickUp to standardize proposal intake, track deadlines, and organize reusable content, enabling consistent client engagement and faster RFP response development.
Reduced bid intake processing time by 50% through the implementation of automated forms and reminders in ClickUp and maintained a centralized proposal documentation library to support RFP responses.
Built Google Sheets dashboards to track client KPIs, providing visibility into performance trends and supporting data-informed engagement strategies.
Delivered Quarterly Business Reviews (QBRs) aligned with performance data and client goals to reinforce value realization.
Collaborated cross-functionally with Sales, Finance and Operations to confirm contact data, ensure proposal alignment, and address service concerns.
Oversaw implementation of TrackIt, a SaaS tracking platform, and helped identify future client-facing enablement opportunities.
HomeMom
Feb. 2019 - Jul. 2024
EcolaneBusiness Development Coordinator (Proposal Development & Scaled Client Support)
Apr. 2017 - Jul. 2021Elk Horn, IASupported enablement and proposal strategy efforts that helped the team secure 35 new accounts.
Oversaw and contributed to the creation of tailored SaaS proposal content aligned with public and private sector procurement requirements, contributing to a 40% win rate.
Standardized SaaS renewal documentation and internal proposal templates to streamline content reuse and reduce turnaround times.
Drafted onboarding packets, pricing quotes, and Q&A documentation to support digital scaled customer engagement.
Maintained CRM records in Salesforce and HubSpot, ensuring accurate documentation and clean handoffs across the client lifecycle.
Remotely collaborated with Sales, Marketing, and Product teams to incorporate client feedback into proposals and refine SaaS solution messaging.
Processed high volumes of internal and external documentation requests to meet tight deadlines across multiple active accounts.
Trained new employees on internal proposal processes, documentation systems, and CRM best practices to ensure consistency across the team.
EcolaneRegional Sales Director (Digital Engagement & Client Retention Strategies)
Jun. 2016 - Apr. 2017Elk Horn, IowaOwned complete digital sales cycles for public and private sector accounts—from prospecting and consultative demos to post-sale engagement, renewal strategy, and scaled enablement workflows.
Acquired 12 new clients and maintained 100% retention by addressing account needs through ongoing check-ins, virtual training, and CRM-driven outreach.
Delivered tailored product demos and consultative sessions both virtually and in person to guide adoption, address client use cases, and support early platform success.
Partnered with Success, Support, and Product teams to resolve objections and surface feedback that improved education resources and platform usability.
Identified renewal risks and implemented churn prevention playbooks using a mix of tech-touch and personal outreach strategies.
Utilized Jira and Confluence to coordinate with Product and Support teams, track client feedback, and align internal follow-up tasks across the customer lifecycle.
Represented Ecolane at regional transit conferences to strengthen client relationships, support renewals, and expand visibility in target markets.
EcolaneRegional Sales Specialist (Digital Lifecycle Engagement & Scaled Support)
Nov. 2014 - Jun. 2016Elk Horn, IAOwned full digital sales cycles for small to mid-sized public and private sector accounts—including outreach, consultative demos, and post-sale onboarding—while supporting more complex deals led by senior sales team members.
Acquired 2 new SaaS clients and maintained 100% client retention by aligning early onboarding and communication with operational goals.
Guided clients through onboarding timelines and early platform adoption, ensuring alignment with real-life use cases and success criteria.
Created tailored onboarding packets and quote summaries in remote collaboration with Marketing, Product and Support teams to streamline documentation and delivery.
Monitored client usage patterns and surfaced at-risk behavior trends to successful leads, supporting proactive retention strategies.
Utilized Salesforce to document engagement activity, maintain accurate account records, and enhance internal visibility across teams.
EcolaneRegional Sales Associate (Digital Sales Enablement & Prospect Engagement)
Jun. 2013 - Nov. 2014Elk Horn, IowaPromoted Ecolane’s SaaS platform through targeted outreach, digital and print campaigns, and early-stage proposal support to public and private sector agencies.
Contributed to the acquisition of two new clients by qualifying leads, tailoring sales messaging, and coordinating demos and follow-up.
Supported the customer lifecycle by assisting with onboarding coordination, delivering Q&A documentation, and supporting retention through responsive virtual and face to face engagement.
Created sales materials and client-ready onboarding packets in collaboration with Implementation, Product, and Support teams to ensure education and alignment from first contact to adoption.
Reviewed contracts and quotes for compliance with procurement standards and organizational goals, ensuring smooth pre-sale alignment.
Maintained accurate records in Salesforce and dotProject internal documentation systems to support cross-functional collaboration and pipeline visibility.
Collaborated with Implementation, Support and Product teams to address client questions and shape proposal content that reflected everyday use cases and product capabilities.
Organized conference logistics for sales team as well as attended regional transit conferences to build awareness, support early-stage prospect education, and help transition leads into onboarding.
EcolaneSales Associate (Proposal Support & Digital Client Operations)
Feb. 2011 - May. 2013Elk Horn, IACreated and maintained early-stage proposal and training documentation support for Ecolane’s demand-response SaaS platform, contributing to foundational bid responses and training guides.
Developed boilerplate templates to streamline digital documentation and improve remote cross-functional alignment across Sales, Support, and Product teams.
Managed a centralized Dropbox system for contracts and proposals, helping transition the team toward digital recordkeeping and shared visibility.
Provided direct client support via phone and email, remotely collaborating with technical staff in Finland to resolve user issues and track follow-up in CRM systems.
Entered client and sales data into Salesforce and trained team members on CRM usage and documentation processes.
Uploaded, organized, and maintained project documents in dotProject to support transparency across active and prospective client accounts.
Coordinated conference logistics and educational outreach materials to support early adoption and client engagement.
Intch is a Professional Networking App for the Future of WorkSee more people like Ella on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
565944 people
18
Technologist, Project/Program Manager
17
Assistant manager
16
Customer service specialist
67313 people
15
Customer service support
16
Business Analyst @ Belushi Pro Services
16
Freelancer/Consultant/Content Creator