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Work Background
FiservSenior Project Manager
Feb. 2018 - Jan. 2021Heredia. Costa RicaE2E implementation of On Line Banking products for Financial Institutions, Common tasks include: project planning and schedule management, manage technical teams and relationships with key steakholders and third party vendors, weekly status updates, executive status reviews, change control management, client facing recurrent touchpoints and other Ad Hoc activities such as: escalation management, continuos improvement innitiatives, etc.
Hewlett-PackardInformation Technology Project Manager
Mar. 2012 - Jun. 2017Tools implementation, new client onboarding and migration of current clients to standardized tools. Tasks include: lead projects for tools implementation and retirement of former tools, resource management, financials and schedule management tasks, PMO duties, process creation, modification and standardization at global level, client communications and internal teams coordination towards success, etc. Also have contributed performing the following roles: data recollection; initiate develop and implement business continuity practices (contingency plans), leader for global standardization of business continuity practices, business plan owner for the Problem Analysis Deployment Project, Problem management Subject Matter Expert (SME), etc.
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