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Work Background
SEPHORAArtist
Sep. 2017 - Sep. 2019Norfolk, Virginia Area
Benefit CosmeticsBrand Representative
Jun. 2016VirginiaThe Benefesto
We believe in WHISTLING WHILE YOU WORK IT…and faking it ‘til you make it.We believe in FAST & FABULOUS BEAUTY solutions…and that glamour is GRABBING LIFE BY THE GIGGLES and not letting go. We believe if at first you don’t succeed, APPLY MORE LIPSTICK…that SEXY gets you everywhere…and if you can’t be good, BE GORGEOUS. We believe LAUGHTER IS THE BEST COSMETIC!
Pilot MediaOnline Marketing Specialist
Dec. 2011 - Apr. 2014norfolk, virginia areaUnder the leadership of James Bull and James Grimmes, I work directly with Account Executives and Marketing Clients for Pilot Interactive Media. I handle the daily operational responsibility for improving processes and service offerings related to search and social media marketing. I focus on helping clients achieve their business goals thru Pay Per Click (PPC), Search Engine Optimization (SEO), and Social Media Marketing (SMM/SMO) and Web Development.
ForRent Media SolutionsNational Social Media Account Manager
Feb. 2011 - Dec. 2011
Makeup By VegaProfessional Makeup Artist
Mar. 2009virginia beach, vaMakeup Artist in VA, DC, NC, MD area. Available for Boudoir, Weddings, Fashion Photography, Family Portraits, Senior Portraits, Glam Photography, Prom, Holiday Events, one on one makeup classes ... and much more. www.makeupbyvega.com
ForRent Media SolutionsCustomer Service Manager at ForRent Media Solutions
Apr. 2008 - Feb. 2011● Supervised up to 10 Customer Representatives in the production, maintenance and management of ForRent Media Solutions products to include: - ForRent.com / ForRent Magazine - ParaRentar.com / Apartamentos ParaRentar the Magazine - SeniorOutlook.com / After 55 Magazine - CorporateHousing.com
● Supervised 4 Digital Imaging Specialists in the creation and enhancement of website digital graphic media.
● Liaison with Regional corporate representatives identifying costumer service solutions for local and national ForRent.com subscribers.
● Organized, directed and coordinated planning and production of all tasks within an assigned area while meeting negotiated deadline and budget constraints. ● Managed hiring efforts for the department.
● Initiated nationwide customer support memorandum known as “ForRent Whisperer” which provides routine updates and tips to maximize productivity in the field offices. ● Created and updated SOP to ensure consistency and customer satisfaction
For Rent Media SolutionsCustomer Service Lead
Jan. 2005 - Jan. 2008Played key role in transferring 10 Million in revenue from Norfolk, VA to Seattle, WA in 2006. Managed over 3600 Quality Assurance agreements and cancellations annually for Inside Sales and National Sales contracts. Provide minimal bi-lingual (Spanish) support to the development of ParaRentar.com.
For Rent Media SolutionsCustomer Service Rep
May. 2003 - Jan. 2005
Makeup By VegaOwner
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