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Work Background
Healthcare Services Group, IncBenefits Analyst
Oct. 2023United States
Innovative Benefit Planning, LLCAccount Analyst
Nov. 2021 - Feb. 2023Moorestown, New Jersey, United StatesThis position directly supports the Account Management team during the sales/renewal phase of the business and assumes the responsibility for resolving claim issues and assisting client employees with general benefit questions and issues.
CignaNational Marketing Specialist
Apr. 2016 - Sep. 2020RemoteThis role supported the National Commercial Sales Team on client specific Requests for Proposal (RFP) by managing Salesforce.com and coordinating reporting and deadlines.
CignaAccount Install Sr Associate
Mar. 2015 - Apr. 2016RemoteThis role partnered with Implementation Managers in installing new business, maintaining renewals, updating off-cycle changes, and terminations for Select Facets clients.
Cigna Home Delivery PharmacyOperations Pharmacy Technician
Mar. 2013 - Mar. 2015My role assisted the back-end pharmacy member services operations by electronically preparing medication mail orders directly from providers.
Cigna Home Delivery PharmacyCustomer Service Associate
Oct. 2011 - Mar. 2013Inbound call center associate for Cigna Pharmacy members mail order prescriptions.
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