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Work Background
Q4Web Analytics Consultant
Jan. 2024 - Jul. 2024CanadaResponsibilities: -Serve as the primary point of contact for clients via email and chat, addressing inquiries and providing solutions in a timely and professional manner.
-Manage and implement client website changes, ensuring accuracy and efficiency.
-Collaborate with clients to identify and troubleshoot website functionality and design issues.
-Provide technical support by diagnosing and resolving basic website issues.
-Utilize basic knowledge of HTML, CSS, and/or JavaScript to assist in resolving website problems.
-Proactively identify potential issues and work with clients to find effective solutions.
-Maintain accurate records of client interactions and website changes.
-Report recurring issues and suggest improvements to enhance client satisfaction and operational efficiency.
-Demonstrate strong problem-solving skills and a keen interest in learning and applying new technical skills related to website management.
-Work independently in a remote environment while maintaining high productivity and meeting deadlines.
PHP, Java Script, HTML5, CSS, React JS, Node JS, Vue JSFrontend Developer | Web developer
Jan. 2023 - Dec. 2024RemoteAs a front-end developer, I bring proven expertise in delivering top-notch web development and front-end solutions. With advanced knowledge of organizational development, I excel in managing startup companies, conducting research and analysis, optimizing processes, enhancing employee performance, and providing training opportunities. My communication and organizational skills are exceptional, leading to successful team development and process optimization. Skills: Verbal and written proficiency in English and Spanish, front-end development (HTML, CSS, JavaScript, PHP 7), data analytics (Python, Power-BI, VBA), built-in SEO, operating systems (Windows, iOS, Linux), e-commerce site development, web app development, database maintenance (PHP, VBA, SQL, JavaScript, MS Access, Python), multitasking, prioritization, website builders (WordPress, Wix, Webflow), time management, attention to detail, teamwork.
American Income Life: AORecruitment Specialist
Nov. 2022 - Jan. 2023United States-Inbound and outbound calling
-Scheduling appointments with clients who request our benefits
-Presenting and explaining insurance products and benefits packages over Zoom video call.
-Sell and up-sell insurance to new and existing clients
-Completing applications for insurance products
-Report daily numbers
-Attend optional training classes
-Completing tasks that an underwriter requires to get the client approved for the coverage
Neurotropy™Virtual Office Assistant
Nov. 2021 - Jan. 2022SpainSapientia, a product that will change your life
Renew ScienceBusiness Development Manager
Aug. 2020 - Nov. 2022California, United StatesIn charge of overseeing administrative and operational functions for Renew Science, as well as Data Analysis and progress reports of the day by day sales.
Rhino MachineryGeneral Assistant
Jul. 2020 - Nov. 2021Lagrange, Texas, United States
Rhino MachineryData Entry Specialist
Jul. 2020 - Nov. 2021Texas, United States
EvertreeVirtual Assistant
Mar. 2020 - Mar. 2021Mexico City, Mexico
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