Sir Kensington'sCommunity Experience Manager
Aug. 2020 - Jun. 2022• Created, built, and executed social media content strategy and copy for Facebook, Twitter, Instagram
and LinkedIn, resulting in increased Instagram post engagement of 7%.
• Identified and maintained micro-influencers and brand partners across all social media platforms. • Managed and executed newsletter email series to VIP consumers.
• Monitored, tracked and reported on feedback and online reviews in Salesforce and other similar
platforms.
• Coordinated with teams cross-functionally from R&D, Retail, and Quality Control about sensitive customer inquiries.
• Designed care packages and mailings for influencers.
• Created social media analytical reports on a monthly basis.