Noam Segal - Senior UX Research Manager, Upwork

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Work Background

UpworkSenior Research Manager

Jun. 2023Miami-Fort Lauderdale Area · RemoteLeading Core Experience Research at Upwork 🤓

The Disruptive CoachCareer, Business, and Leadership Coach

Jan. 2023Global · RemoteI'm an Associate Certified Coach and the International Coaching Federation (ICF) member. I founded The Disruptive Coach after years of coaching clients and mentoring hundreds of tech professionals. Why? Because I've consistently observed people desperately needing to address their limiting beliefs, blind spots, inner biases, and mental blockers. People can be their own worst enemies. I've painstakingly developed a unique coaching approach inspired by my research background, psychology roots, and coaching training. I've crafted an integrative, holistic approach that's creative, thought-provoking, fun, and challenging. I offer dynamic pricing to fit anyone's employment status, budget, and life circumstances. Depending on your needs, my coaching includes exercises, templates, frameworks, and countless other tools, all built to support you in the career and leadership shifts you seek. If you'd like to join me on a disruptive journey, you can find my website right here in my profile, including a link to book a free discovery call.

MavenCourse & Workshop Instructor

Jun. 2021Miami-Fort Lauderdale Area · RemoteI teach about coaching, bringing the power of coaching techniques and methods to as many people as possible. In the past, I also taught about UX craft and leadership, with a particular focus on the foundations UX professionals are missing to excel. I still do on occasion ;-)

UX QuestsFounder + Creator

Apr. 2020 - Apr. 2024Miami-Fort Lauderdale Area · RemoteI was the founder and content creator for UX Quests, a learning and development platform for UX professionals who want to improve their craft, leadership, and impact.

MetaResearch Leader

Aug. 2022 - Jun. 2023Miami-Fort Lauderdale Area · RemoteI supported teams working on FB's Feed and also key initiatives in Meta's Research Centers of Excellence.

TwitterHead of Health Research

May. 2022 - Aug. 2022RemoteI led a team of 15-20 researchers and research managers focused on "Health," AKA Integrity or Trust & Safety. We focused on areas like misinformation, online abuse, privacy, civic integrity, account security, and more.

TwitterSenior Research Manager

Sep. 2021 - May. 2022Remote

WealthfrontDirector of User Research

Dec. 2018 - Sep. 2021Palo Alto, California, United States · HybridI built and led the UX research function at Wealthfront, a Fintech company helping people bank, save, and invest for the long term.

IntercomProduct Research Manager

May. 2018 - Dec. 2018San Francisco, California, United StatesI led the SF based researchers, working on Intercom's messaging & onboarding products, in addition to growth and marketing initiatives.

AirbnbLead Experience Researcher

Jan. 2018 - May. 2018San Francisco, CaliforniaLed the research on guests' membership, from the moment of signup to becoming an ongoing member of the guest community.

AirbnbExperience Researcher

Jun. 2016 - Jan. 2018San Francisco Bay AreaMy research focused on the guests' journey, from the time they sign-up to their first booking and ongoing membership in the Airbnb community. I also collaborated closely with other teams who were working on the guest experience, and together we focused on getting users to the platform, and providing a delightful search and booking experience.

University of Illinois at Urbana-ChampaignGraduate Student

Aug. 2012 - Jun. 2016Urbana-Champaign, Illinois AreaResearched personality, attachment, and romantic relationships. Served as Research Coordinator for the entire Psychology Department. * Managed and mentored teams of research assistants. * Advised researchers about data collection. * Managed the psychology department’s research participation websites. * Served as a member of the Human Subjects Committee. Taught a variety of labs and lectures including personality and social psychology labs, and intro to personality class.

Elbit Systems LtdUser Experience Lead

Jul. 2006 - Aug. 2012Tel Aviv Area, IsraelLed user experience research & design, for real-time decision support and C4i (Command, Control, Communications, Computers and Intelligence) classified systems.

IDC HerzliyaResearch Lab Manager

Sep. 2009 - Jul. 2012Interdisciplinary Center HerzliyaManaged the Close Relationships lab lead by Dr. Gurit Birnbaum. In addition served as a teaching assistant for multiple classes, in the fields of user experience, social & developmental psychology. * Managed research assistants. * Prepared courses. * Wrote and graded quizzes and exams. * Mentored undergraduate students. * Taught several classes.