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Work Background
PROSE , a Public Benefit CompanyProduction Supervisor
May. 2022 - Jul. 2023United StatesIndividualized personal care products is becoming a popular must have in the lives of many. Prose is leading the disruptive charge towards making one of a kind hair care options not only available but affordable. Whether it be shampoo, conditioner, scalp treatments or supplements, Prose utilizes in depth customer surveys, lab innovation & natural ingredients to formulate a hair care regimen specifically made for you.
Cut Supplements backlog from 5 days to 1 day aligning with Multilane staffing via Magento inventory alerts & SLACK -based sourcing requests.
Managed 15K daily unit throughput in Automation (EOL), leveraging SLACK for real-time quality escalations and Microsoft Teams for cross-department coordination.
Reduced unplanned downtime to 45 mins through proactive Techmenity interventions.
Pioneered expansion into skincare (new division), achieving 21% YoY sales growth by integrating Magento for inventory tracking and demand forecasting alongside existing haircare lines.
STACI USOperations Manage > Deputy Site Manager
Feb. 2021 - May. 2022United StatesAs a global logistics, fulfillment & supply chain company, STACI US is the latest itineration of the company's dedication to white glove service excellence. STACI has been in the business of flex centered services for over 40 years: servicing an array of clients in the beauty, beverage, pharmaceutical & financial services industries. There are many other types of clients in which we serve yet service is the heart, soul & foundation of what we offer to society.
Spearheaded cultural transformation in Outbound Operations, improving productivity 23% through targeted training and stakeholder engagement.
Promoted 11 entry level associates to specialized roles (Inventory, Forklift, Operations, Facilities Management)
Rapidly promoted twice within 3 months for exceeding KPI’s in operational efficiency and team performance.
Artis ApothekeOwner / Creative Director
May. 2019United StatesArtis Apothoke is a botanically based skincare & lifestyle brand dedicated to the maintenance of melanin in your skin. Our focus is solving skincare issues such as Eczema, Seborrheic Dermatitis, Hyperpigmentation, Hair Loss & much more. Our carefully formulated products are handcrafted in small batches without harsh chemicals and minimal amounts water at more than affordable prices.
Collaborated as a silent partner providing skincare & haircare products to make up artists for use on professional models in magazine publications such as Vogue, Harpers Bazaar, British Vogue, Forbes as well New York & Miami FASHION WEEKS on several occasions.
Dollar Tree StoresStore Manager
Jul. 2017 - May. 2019United StatesAs a vertically integrated leader in the discount variety store industry, Dollar Tree Stores Inc operates one dollar & multi level price point locations across the United States. The company offers a wide array of everyday items essential to home living with departments spanning across a myriad of industries. Dollar Tree excels at providing a little bit of everything for everyone no matter what budget you may possess.
Achieved 18 months of double-digit profit growth, surpassing company KPI’s by 15% annually.
Mentored 4 sales associates + 1 Assistant Manager into leadership roles; reduced shrink through inventory audits.
Implemented accountability-based work-flows, enhancing customer experience and store cleanliness standards.
BaubleBar Inc.Outbound Operations Supervisor > Fulfillment &Facilities Supervisor
Nov. 2013 - Jul. 2017United StatesThe success that BaubleBar Inc has endured over time was derived from a simple business model: provide trendsetting accessorizing services one customer at a time. BaubleBar is adept at turning relatively inexpensive jewelry designs into fashion forward statement pieces replete with versatility, elegance & style.
Project- managed warehouse expansion, optimizing shipping logistics and increasing production space by 45%.
Led DC relocations to 50,000 & 75,000 square foot facilities from Manhattan to Brooklyn to Moonachie, New Jersey.
Partnered with Operations Supervisor, Manager & VP of Operations in the increased operational efficiency by 48% by managing an overnight project created to reduce SLA from 7 days to 2 day company commitment to clients.
Task RabbitFreelance
Jul. 2013 - May. 2014United StatesOne of the original pioneers in the shared workforce economy, Task Rabbit has been renown for their ability to connect talented freelancers with ordinary people in need of solutions to everyday problems. There is virtually no assignment they are not willing to complete. The range of services & number of qualified professionals available in their network is nothing short of remarkable. Task Rabbit facilitates communication between the task seeker & the task poster; providing a ecosystem of collaboration unlike any other company on the market.
SEPHORA LVMHSales Associate >Operations Lead > Assistant Store Manager
Nov. 2002 - Oct. 2012United StatesThe Beauty Authority arm of the luxury goods conglomerate LVMH, Sephora has been a trailblazer in the beauty industry for over 20 years. The company singlehandedly transformed the way in which cosmetics giants offer service to their clients by adopting a hands on, sample friendly shopping experience. The overall growth in the industry can be attributed to the consistently meticulous selection of talented beauty experts, make up artists & world class trendsetting leaders that permeate the company around the globe.
Commandeered annual store renovations & new store openings with key retrofit, construction & design stakeholders annually across the NYC Metro area for 4 consecutive years.
Drove double-digit sales growth through client loyalty programs and inventory strategies, reducing shrink benchmarks.
Developed 12 consultants into Team Lead positions and 5 Team Leaders into Assistant Store Managers
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