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Work Background
Seamless Advanced SolutionsLead Salesforce Administrator and Developer
Oct. 2023Austin, Texas, United States
UpEquitySalesforce Administrator and Developer
Oct. 2021 - Oct. 2023Austin, Texas, United States
IDEA Public SchoolsAdvancement Salesforce Administrator & Data Analyst
Jan. 2021 - Sep. 2021
Meals on Wheels Central TexasSalesforce Administrator
Aug. 2019 - Jan. 2021Austin, Texas Area
Meals on Wheels Central TexasDonor Database Manager
Apr. 2017 - Aug. 2019Austin, Texas Area
Austin Parks FoundationDevelopment & Operations Associate
Feb. 2015 - Apr. 2017Austin, TXProvide operations, administrative, and IT support for twelve person office, and database and reporting support for Development and Financial departments. Migrated 40,000+ record database from Salesforce to LittleGreenLight CRM. Maintains database integrity.
Valuable Resources, Co. DBA Taboo TopixIT Specialist
Nov. 2014 - May. 2015Austin, TXCommunicated with President of VRC in regards to all website activity, including, but not limited to, security, ways to increase visibility of VRC website, and all postings on the website. Maintained presence on social media, including but not limited to writing and posting appropriate HR added value onto the website and social media, communicating events and HR happenings and other related material via social media. Provided support in website maintenance and other IT related areas such as email, calendars and phones. Worked and provided support for OSX, Windows, iOS, and Android environments.
Holcomb Hathaway, PublishersAdministrative/Production Assistant
May. 2014 - Nov. 2014Scottsdale, AZAssisted students and professors with ebook troubleshooting through email, online chat portal, and over the phone. Processed monthly sales reports, incoming payments, and all incoming orders. Assisted with ebook creation, editing, and conversion using InDesign and Adobe Acrobat. Created ancillary and marketing materials using InDesign, Acrobat, Photoshop, and HTML/CSS.
International Academy of Collaborative Professionals (IACP)Administrative Assistant
Jan. 2014 - Apr. 2014Phoenix, Arizona AreaHelped resolve member's technical and general inquiries over the phone and through email. Processed reports and completed data entry projects. Received and processed incoming mail, organized and shipped outgoing mail including purchased materials. Provided administrative support to multiple individuals.
Child's VoiceReceptionist
Mar. 2013 - Dec. 2013The receptionist position is a high-profile position and is the first person to represent the face of Child’s Voice whether on the phone, or when they visit the school. The receptionist’s primary accountability is answering the phone and providing clerical support services to staff, teachers, and parents. In addition, the receptionist is also accountable for maintaining the reception area including the functionality of all school electronic communications, including all connectivity with the printers, copier, laminator, and the phone system. The individual in this position is expected to be able to multi-task, while ensuring accuracy and efficiency in all areas. Further, this individual should expect to work under pressure with many interruptions continuously from the phone, staff, vendor deliveries, and visitors. Maintain outlook calendars. The receptionist is expected to promote goodwill along with conveying a positive and professional image of the school and maintain the highest level of confidentiality of all school, student, parent, staff and vendor information.
The Pampered Chef/T.S.S.Receptionist
Jul. 2011 - Mar. 2013Answer general inquiries, control access to building, field and direct visitors, answer phones, keep personnel information up to date, organize payroll summaries for Security Department, special projects for Security and Human Resources departments, create training manuals, train coworkers, act as secondary switch board operator, assist with safety software program administration, respond to emergent situations using First Aid/A.E.D./C.P.R. training and certifications, and maintain conference room scheduling.
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