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Work Background
HT-Install, Inc.General Manager
Aug. 202433444, Delray Beach, Florida, United StatesGeneral Manager | Driving Operations, Marketing, and Leadership As General Manager, I serve as second-in-command, overseeing project management, marketing strategies, employee benefits, and legal compliance. I work closely with two Project Managers to ensure projects meet client expectations, stay on budget, and maintain high standards. My responsibilities include recruitment, employee benefits administration, debt collection strategies, and developing best practices. I also lead key departmental meetings, including project, technician, and sales discussions, to keep teams aligned and productive. Core Skills: Leadership & Team Management
Project Management
Strategic Marketing & Brand Development
Recruitment & Employee Benefits Administration
Conflict Resolution & Internal Affairs
Legal & Contract Management
Meeting Facilitation & Planning
Debt Collection Strategy
Opus CoffeeMenu Developer
Nov. 2022 - Aug. 2023Gainesville, Florida, United StatesDuring my time working in the central kitchen for this local Gainesville coffee chain I developed over 8 new vegan menu options. I was responsible for crafting a menu expansion that utilized the ingredients we had on hand in creative and innovative ways, while introducing some new key ingredients needed in any vegan kitchen. I meticulously developed recipes, maximizing the potential of our existing inventory while ensuring each dish met our standards. Delegation was key as I taught recipes and techniques to kitchen staff, ensuring consistency and quality. By staying abreast of market trends and customer feedback, I refreshed our offerings to maintain excitement and profitability.
Skate Station FunworksCustomer Service Specialist
Feb. 2022 - Dec. 2023Gainesville, Florida, United States
HT-Install, Inc.Operations Management Consultant
Sep. 2019 - Oct. 2024Delray Beach, Florida, United StatesIn September of 2023 I began my new position as Operations Consultant and subsequently picked up a few hats to wear at my family business including leading a delegating training efforts, liability protection, employee satisfaction, marketing, and web design. I am here to make a positive impact on this workplace and contribute to its longevity as a competitor in the industry.
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