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Personal Pitch
Tech setup for SMBs, Startups & Call Centers: CRM, VoIP, and Remote Desktop solutions that just work
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Work Background
Sky SolutionsChief Technology Officer
Apr. 2019 - Feb. 2025PhilippinesCloud Architecture and Platform Development and Maintenance - Led cloud migration projects, moving critical systems to AWS. - Led the team in building, deploying and managing the next generation systems and platforms to support the company’s growth. Leadership and Team Development - Oversaw IT operations, managing a team of 8 IT professionals across multiple locations and coordinating cross-functional projects. - Led talent acquisition, development, and retention efforts to cultivate strong, inclusive technical teams. System and Platform Development - Led the end-to-end development of core platforms, ensuring technical solutions evolve in step with business strategy and growth. - Oversaw platform performance, security, and scalability, striking a balance between technical excellence and cost efficiency. Security and Risk Management - Implemented comprehensive cybersecurity policies, mitigating data breaches and reinforcing compliance ensuring the highest standard of data security and ISDP practices are applied in all cloud based systems and end points. - Led risk assessments and disaster recovery planning to ensure resilience and continuity across all technological infrastructures. Technology and Strategy Innovation - Encouraged forward-thinking and tech-driven transformation by embedding emerging solutions into business processes. - Defined and executed long-term platform strategy aligned with business objectives, driving customer-centric innovation in the insurance industry. Stakeholder Engagement and Communication - Partner closely with the CEO and executive leadership to ensure technology strategies align with overall business goals. - Translate complex technical concepts into clear, action able insights for non-technical stakeholders, fostering transparency and informed decision-making. -Lead cross-functional teams by providing strategic technological guidance that supports collaborative, data-driven business decisions.
Sky SolutionsLead System Administrator
Dec. 2018 - Mar. 2019Philippines• Managed server infrastructure, ensuring 99.9% uptime and dataintegrity.
• Deployed VoIP systems, integrating call center operations andoptimizing call routing.
• Designed network security protocols, reducing securityincidents by 30%.
• Automated routine maintenance tasks using PowerShell scripts,improving efficiency.
RGInterMediaSystem Administrator
May. 2014 - Dec. 2018PhilippinesSystems Administrator | RGInterMedia
May 2014 – December 2018
• Managed server infrastructure, ensuring 99.9% uptime and data integrity.
• Deployed VoIP systems, integrating call center operations and optimizing call routing.
• Designed network security protocols, reducing security incidents by 30%.
• Automated routine maintenance tasks using PowerShell scripts, improving efficiency.
Head of Systems Administration | RGInterMedia
RGInterMediaIT Specialist
Mar. 2010 - Apr. 2014Israel• Provided frontline technical support for 100+ end users, resolving hardware and software issues.
• Assisted in configuring Windows servers and maintaining network stability across multiple departments.
• Implemented basic data backup protocols, preventing data loss and reducing downtime by 20%.
• Developed a troubleshooting guide to standardize issue resolution processes.
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