IFCO SYSTEMSProject Management Specialist
Oct. 2021Germany, USA, Canada, Brazil, Argentina, Colombia, Uruguay, Chile• Payment implementation from Sap & non-SAP ERP into Swift and new banking partners transition for the Treasury Department • Scoping, solution and understanding the environment.
• Liaising with the client to understand the scope.
• Gathering information from many different countries’ branches:
• SAP: USA, Brazil, Argentina, Canada, UK, Japan, Romania and various Europen countries
• Non-SAP: Colombia, Uruguay, Chili
• Head office in Germany, to understand the environments. Drive the vision of head office.
• Creating agendas and arranging call between client, country branches and banks, collectively and individually
• Dealing with different banks & gathering contract information
• HSBC
• BBVA
• Scotia Bank
• JP Morgan
• Duetsch Bank
• Royal bank of Canada
• ING
• COMBA
• LLBW
• Royal Bank of Canada
• Managing different cultures, language barriers and personalities
• Arrange training: Show and tell (Demo) and structure training from Service provider.
• Manage Banking portals.
• HSBC
• BBVA
• Scotia Bank
• JP Morgan
• Duetsch Bank
• Royal bank of Canada • Creating users and assigning services, given administrative roll
• Create training material and presentations to make sure all parties are on the same page.
• Driving the project to completion, while dealing with individuals resistant to change • Product Owner
• Understanding the client’s needs
• Liaising with Developer to create new client integration desktop tool for non-SAP countries.
• Providing the scope
• Assisting with the testing
• Arranging and assisting with the training, both technical and end user • Project management, Change Control & Risk management component.
• Working with the PMO & Change Control team in Germany
• Stage gate meetings • Business as usual plan
• Customer feedback surveys
• Lessons learnt.