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Work Background
Labelle MD EstheticsClient Relations Coordinator
Dec. 2024 - Jun. 2025United StatesProvided front desk and administrative support, including scheduling appointments, patient check-ins, and follow-ups. Handled insurance verification, maintained patient records, and ensured compliance with HIPAA regulations. Assisted clinical staff with daily operations and coordinated communication between providers and patients. Maintained a professional and organized environment in a fast-paced medical office setting.
Avail OutreachRegistered Behavior Technician
Aug. 2023 - Jan. 2024Springfield, Virginia, United States-Provided services to kids diagnosed with Autism
-Collected and reported data during sessions
-Followed protocol during sessions: performing different activities with children to teach/ maintain/ increase wanted behavior and discourage unwanted ones
-Performed various duties in the clinic to improve client engagement and satisfaction.
FAR Consulting, Inc.Administrative Assistant
Mar. 2022 - Aug. 2023McLean, Virginia, United States● Spearheaded the preparation and execution of company events, with a dedicated focus on enhancing employee relations and fostering a cohesive workplace culture.
● Assisted in special projects, bringing a strategic perspective to contribute to operational efficiency and successful project outcomes.
● Maintained an organized filing system for crucial documents, ensuring easy accessibility and compliance with document retention policies.
● Arranged and coordinated high-level meetings and presentations, demonstrating strong organizational and logistical skills.
● Managed CEO travel logistics, ensuring a seamless and comfortable experience while optimizing time and resources.
● Efficiently organized and managed the CEO's schedule, prioritizing key activities and maximizing productivity.
● Streamlined communication channels between the CEO and stakeholders, facilitating effective information flow and decision-making processes.
Bank of AmericaRelationship Manager and Business Owner Specialist
Mar. 2021 - Mar. 2022Lorton, Virginia, United States● Selected for a promotion to Business Owner Specialist (RMBOS) which changed job focus on obtaining, maintaining, and improving Business Owner's Relationships with the Bank ● Applied critical thinking to the complicated issues of over 200 clients and businesses, involving all
levels of management to solve problems, and received recognition from Clients, Customers, and Management
Bank of AmericaRelationship Manager
Sep. 2018 - Mar. 2021Lorton, Virginia, United States● Partnered with 1000+ clients face-to-face and over the phone daily, identified solutions for new
and existing clients based on needs, and helped to manage and/or build relationships with the bank ● Obtained a notary commission in VA and provided Public Notary Services to the clients of the Bank
Wireless One LLCStore Manager/CEO Assistant/ Sales Manager\Associate
Jan. 2014 - Mar. 20167 N. Howard St, Baltimore MD 21201● Propelled successful operations in every aspect of running a business from recruiting and training 10+ employees to providing outstanding customer service ● Prepared over 100 supply orders to replenish merchandise stocked/restocked inventory when shipments had been received ● Conducted employee performance reviews and completed weekly employee schedules
Argo Management Group, Inc.Human Resources Manager
Sep. 2012 - Dec. 2014Pikesville, Md● Processed all new hire paperwork, conducted new employee training, maintained employee familiarity
with different state laws and regulations, and resolved and regulated personnel issues ● Supported 50+ employees regarding benefits, employment relation issues, and HR services ● Scheduled annual reviews and processed them after completion by supervisor collected timecards for the division on a bi-weekly basis and ensured payroll accuracy ● Managed recruiting database, posted positions, placed ads for openings on websites and newspapers, and organized participation in 8-10 career events, scheduling the attendance of management officials.
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