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Network Power<100 people
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Business Owner
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Engineer
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India
Work Background
Zenoch Business SolutionsProfessional Freelancer
Mar. 2023Pearland, Texas, United States- Streamlined processes and procedures by creating automated workflows, increasing efficiency by 12%. - Instructed clients in boosting operations efficiency by 21% utilizing artificial intelligence.
- Orchestrated the implementation of data management process, increasing efficiency by 28%
- Increased client business revenue by 32% through strategic outreach, resulting in 26% jump in sales
Mad WrapzDirector of Information Systems
Dec. 2021 - Mar. 2023Mexico City, Mexico- Achieved over 300% revenue growth by implementing Zoho CRM
- Streamlined daily operations with IT solutions, resulting in a 13% boost in onboarding efficiency
- Managed IT needs for 40 people, increasing overall efficiency by 22.5%
- Developed a software tool that pulled in a 2375% increase over the expected result for recruiting
Mad WrapzProject Manager
May. 2021 - Dec. 2021Mexico City, Mexico- Oversaw a project that generated over $250k for the company
- Conducted quality control measures, helping reduce go-backs by 10%
- Optimized the submission process, which increased operations efficiency by over 50%
- Assisted with sales and increased sales from $500k annually to over $2 million
Smart Energy BrokersDirector of Sales Development
Jun. 2020 - Jan. 2021Roseville, California, United States- Created a remote lead generation team, which provided 70% of sales production
- Used KPI's to increase the contact-to-close percentage by 18%.
- Decreased the missed appointment rate by 6% by creating efficient training
Smart Energy BrokersSales Director
Jan. 2020 - Jun. 2020Roseville, California, United States- Transformed sales department by 160% one month and 62% in month 2 of 2020 first quarter
- Doubled production in first 3 months of 2020 first quarter
- Prepared leads by cleaning them, increasing contact rate by 8% over last quarter
Smart Energy BrokersSales Manager
Oct. 2019 - Dec. 2019Roseville, California, United States- Increased and maintained sales production by 50% in a 4-month span in position
- Recruited 200% more sales personnel over last year's numbers
- Conducted training that increased sales by 15% over last year's numbers
SalesRoadsClient Engagement Manager
Mar. 2019 - Apr. 2020Clearwater, Florida, United States- Achieved a 30% increase in B2B appointments by optimizing phone and email outreach
- Averaged 4 new prospects daily through 1st & 2nd quarter, resulting in a 42% growth in accounts
- Maintained over 73% sit rate on all set appointments
Remote YearProgram Consultant
Jul. 2018 - Nov. 2018Mexico City, MexicoRemote Year - Generated 125 calls per day in order to achieve daily sales goals
- Delivered essential information to prospects, resulting in a 93% signup rate
- Initiated outreach to digital nomads, resulting in 18% increase in program bookings
AnnieMac Home MortgageCall Center Outbound Manager
Oct. 2016 - Apr. 2018Folsom, CA - Constructed a mortgage loan origination department that had a 87% transfer rate to live loan officers.
- Implemented strategies that increased the close ratio from 56% to 75% during the first quarter of 2016.
- Engineered KPI metrics using data analytics to ensure the best quality lead
SolarCityCall Center Team Lead
Dec. 2012 - Oct. 2016Roseville, California- Cultivated a team of 15-20 solar advisors that generated over 90% of the leads that the sales department closed.
- Utilized data-driven techniques used in training content provided to 100% of the staff.
- Created cross-functional collaboration with sales, leading to a 5% to 7% increase in closed deals over the first 2 years.
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