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Work Background
FavortronStrategic Partnerships Lead
Feb. 2025Dubai, United Arab EmiratesLeading GTM efforts for NVIDIA-powered Supermicro AI infrastructure, driving channel strategy, enterprise partnerships, and sales enablement across the MENA region.
Cognetivity Neurosciences LtdProject Consultant
Jan. 2025Dubai, United Arab EmiratesOngoing consultant supporting clinical onboarding, workflow protocol development, and strategic deployments of Cognetivity’s AI-powered cognitive assessment platform.
Cognetivity Neurosciences LtdGlobal Customer Success Manager
Jun. 2022 - Dec. 2024Dubai, Dubai, United Arab Emirates
Wolters Kluwer HealthSenior Customer Success Specialist
Oct. 2018 - May. 2022Dubai, United Arab EmiratesWorked with Hospital Management Teams in the planning, and delivering results-driven engagement strategies across our Clinical Effectiveness solutions within MEA. As a part of an International Customer Success Team, my focus was on embedding evidence-based medicine (EBM) solutions within clinician workflows through the planning and execution of strategies, identifying areas for optimization, and bolstering utilization and adoption of EBM solutions ( UpToDate and Lexicomp) within the region .
Integrated Information Network (IIN)Sales Manager, Director MENA Region
Nov. 2012 - Jun. 2016DubaiIIN focused on building electronic literacy projects that bring scientific research solutions to Academic, Government Hospitals and Research Facilities to the MENA region. This was done through partnering with leading information providers across the sciences, cultivating key strategic partnerships , and serving as a consultant in advising clients on the optimal content mix that supports client missions and objectives - carefully planned pre-post sales activities tailored to client objectives. Initiatives encompassed nation-wide projects via ministries, regional projects via consortium, and individual projects and consultancies at the institutional level.
ElsevierSolutions Consultant - EMEA Corporate Markets
Jun. 2010 - Oct. 2012Amsterdam, North Holland, NetherlandsIncreased conversion rate to 38% - the highest level across the regions globally.
Created business case tools which became part of the Corporate Sales tool kit. This helped increase above conversion rate
Proactively promoted seminars, trials and hosted training sessions directly aligned with clients ́ research interests and objectives.Collaborated closely with a dynamic team of 5 Account Managers to pioneer new opportunities, offering expert pre-sales support in solution selling tailored to meet each client's unique R&D objectives.
ElsevierCommercial Product Manager
Mar. 2009 - Jun. 2010Amsterdam, North Holland, NetherlandsPromoted to create and manage regional projects for Scopus data, drove the sales strategy by working with the global sales teams to identify opportunities within respective region to achieve common goals. Provided sales training on product positioning, and served as the pricing authority for data sales.
ElsevierDatabase Sales Manager - Middle East, Turkey, Africa
Nov. 2007 - Mar. 2009Worked with a team of 4 Account managers to build account plans, strategize, and streamline sales activities, planned product seminars and end-user workshops, partnered with marketing and product teams to gain market entry which successfully lead to the establishment of a MEA consortia with 26 institutes.
ElsevierDatabase Sales Manager
Mar. 2005 - Oct. 2007Worked with a team of 5 account managers for North American region to increase adoption of Scopus and achieve revenue targets
►Achieved 2007 sales goals in transition to new market: Middle East, Turkey, Africa
►Awarded Product Sales Manager of the Year 2005 and 2006
►Managed sales and retention within West Coast, USA interfacing with Library Directors, and Deans as primary account contacts. ►Worked with group of 4 Account Managers in the planning and strategizing of account sales development and retention of current customers through bespoke product seminars and training sessions
Elsevier, New YorkGovernment Account Manager
Jun. 2003 - Mar. 2005►Managed the development of sales and retention of Elsevier's portfolio of products within Government Agencies in the United States and Canda
►Reached $2M+ in sales in 2004: Awarded Top Account Manager for ScienceDirect
►Achieved $1.2M goal in March 2005 before being promoted to Product Sales Manager
► New Hire Mentor
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