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Work Background
5G Networks LtdEnterprise Account Manager
Nov. 2024 - May. 2025Melbourne, Victoria, Australia
Dane Nebel's Tennis AcademyGeneral Manager
Jun. 2021 - Dec. 2024Melbourne, Victoria, AustraliaAs General Manager, I lead operations across multiple locations, focusing on team management, staff training, and strategic partnerships. Key responsibilities include: • Spearheading team development initiatives to enhance performance and customer satisfaction.
• Negotiating partnerships and agreements that contribute to the academy's growth.
• Promoting a culture of excellence and positive community engagement. 𝙉𝙤𝙩𝙖𝙗𝙡𝙚 𝘼𝙘𝙝𝙞𝙚𝙫𝙚𝙢𝙚𝙣𝙩𝙨:
• Successfully revitalised key facilities, notably transforming one into the academy's flagship center.
• Fostered strong relationships with local councils and vendors, ensuring smooth and efficient operations.
• Implemented strategies that significantly improved customer retention and service quality.
• Led major projects and expansions, including facility upgrades and team expansions, boosting our service offerings and community footprint. I am proud to lead a dynamic team, driving both business success and community engagement in the competitive world of tennis.
Nera Telecommunications LtdHead Of Sales
Apr. 2019 - May. 2021Sydney, AustraliaDuring my tenure as Head of Sales in Australia for NERA Telecommunications Group, I led a multifaceted team in a dynamic market environment. My key focus areas included: • Spearheading major tenders and leveraging innovative solutions in a competitive landscape.
• Leading and empowering a diverse team, including support engineers and business development managers, to achieve collective goals.
• Expanding the company's market presence through strategic sales initiatives and expert consulting.
• Ensuring seamless customer experiences and service delivery, resulting in enhanced client satisfaction and business growth.
• Adapting to and overcoming challenges, particularly during the COVID-19 pandemic, to maintain operational efficiency and business continuity.
• Fostering new and existing client relationships for sustained business development. 𝙉𝙤𝙩𝙖𝙗𝙡𝙚 𝘼𝙘𝙝𝙞𝙚𝙫𝙚𝙢𝙚𝙣𝙩𝙨:
• Pioneered the development of new business segments, with a special focus on Cyber Security solutions.
• Successfully enhanced market penetration and client reach through strategic affiliations and partnerships.
• Played a key role in bolstering the company's reputation and expanding its brand presence through strategic initiatives and collaborations. This role allowed me to blend strategic leadership with a deep understanding of the telecommunications industry, driving growth and fostering strong client relationships.
CoverTel Telecommunications GroupBusiness Development Manager
Jan. 2018 - Mar. 2019Melbourne, AustraliaIn my role as Business Development Manager at CoverTel, I was dedicated to driving business growth and expanding our market influence. Key aspects of my role included: • Cultivating and enhancing strategic business relationships with major industry players.
• Excelling in a competitive market environment, positioning CoverTel as a key reseller of specialized telecommunications equipment.
• Successfully establishing new partnerships, notably in the Defence sector, thereby broadening our company's reach and impact. This role allowed me to leverage my skills in strategic relationship building and market expansion, contributing significantly to the company's development in a dynamic industry.
Telco SystemsSales Director - Australia / New Zealand
Feb. 2014 - Jan. 2018Melbourne, AustraliaIn my role as Regional Sales Director, I spearheaded sales initiatives across Australia, New Zealand, and Oceania, driving significant business growth and brand enhancement for Telco Systems. Key aspects of my role included:
• Achieving remarkable sales performance, recognised internally for outstanding results.
• Successfully elevating Telco Systems' brand presence in the A/NZ market, contributing to the company’s strategic positioning for long-term contracts.
• Leading and implementing strategies that significantly increased revenue and market share.
Basslink Pty LtdCustomer Sales & Support Manager
Feb. 2012 - Feb. 2014Melbourne, AustraliaIn my tenure at Basslink Telecoms, I combined customer service excellence with effective sales management to drive significant business achievements. Key aspects of my role included: • Successfully renewing and securing numerous customer contracts, particularly by transforming challenging relationships into profitable ventures.
• Playing a pivotal role in retaining and expanding the business portfolio through strategic contract negotiations.
• Leading key projects like ServiceOn – EM installation and the Dark Fibre project, contributing to enhanced network performance and reliability.
Pacific Broadband Networks (PBN)Account Manager / Sales Engineer
Oct. 2006 - Feb. 2012Scoresby, VictoriaFocused on developing and managing sales across Australia, New Zealand, and the Oceania region. Key aspects of my role included: • Empowering PBN dealers and distributors with effective sales tools, enhancing their ability to promote and sell PBN solutions.
• Providing comprehensive technical support to global distributors, ensuring optimal service delivery.
• Designing network systems, including CATV, HFC, and FTTH, tailored to customer projects.
• Collaborating with the R&D and Manufacturing departments to contribute to product development and enhancements.
Anderson Coproration Pty LtdAccount Manager / BDM
Mar. 2004 - Oct. 2006Bayswater, Victoria
JDSUGraduate Engineer / Customer Sales Advocate
May. 2001 - Dec. 2003South Melbourne, Victoria
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