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Work Background
Rackspace Technology
Senior Engagement Manager
Oct. 2022
London, England, United Kingdom
Helping customers on their journey to Cloud Native through the power of Rackspace Elastic Engineering
Rackspace Technology
Engagement Manager
Sep. 2021 - Nov. 2022
London, England, United Kingdom
Helping customers on their journey to Cloud Native through the power of Rackspace Elastic Engineering
Rackspace Technology
Service Operations Manager
Nov. 2017 - Sep. 2021
London, United Kingdom
Managing Incident, Problem, Change and Risk for Rackspace Technology customers globally
John Lewis
Major Incident Manager
Mar. 2015 - Oct. 2017
London, United Kingdom
DXC Technology
EMEA Major Incident Manager
Aug. 2008 - Mar. 2015
London, United Kingdom
DXC Technology
Support Service Delivery Manager
Jun. 2006 - Aug. 2008
London, United Kingdom
DXC Technology
Service Desk Team Leader
Apr. 2002 - Jun. 2006
Luton, United Kingdom
Leading various teams of Leveraged, Multi-Lingual, 24/7 Service Desk Agents
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