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Work Background
Rackspace TechnologySenior Engagement Manager
Oct. 2022London, England, United KingdomHelping customers on their journey to Cloud Native through the power of Rackspace Elastic Engineering
Rackspace TechnologyEngagement Manager
Sep. 2021 - Nov. 2022London, England, United KingdomHelping customers on their journey to Cloud Native through the power of Rackspace Elastic Engineering
Rackspace TechnologyService Operations Manager
Nov. 2017 - Sep. 2021London, United KingdomManaging Incident, Problem, Change and Risk for Rackspace Technology customers globally
John LewisMajor Incident Manager
Mar. 2015 - Oct. 2017London, United Kingdom
DXC TechnologyEMEA Major Incident Manager
Aug. 2008 - Mar. 2015London, United Kingdom
DXC TechnologySupport Service Delivery Manager
Jun. 2006 - Aug. 2008London, United Kingdom
DXC TechnologyService Desk Team Leader
Apr. 2002 - Jun. 2006Luton, United KingdomLeading various teams of Leveraged, Multi-Lingual, 24/7 Service Desk Agents
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