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Work Background
Senior Customer Success Manager
Kooth Digital Health (North America)Senior Customer Success Manager
Mar. 2024 - Oct. 2024Fresno, California, United StatesLeading a team of Customer Success Managers in building local community partnerships within education and community-based organizations for the adoption of Soluna, a comprehensive mental health app for adolescents.
Customer Success Manager
Kooth Digital Health (North America)Customer Success Manager
Nov. 2023 - Mar. 2024Fresno, California, United StatesDrive awareness and adoption of a groundbreaking digital mental well-being platform for youth and young adults. Guide community connection and adoption through onboarding, monitoring usage, and offering guidance to enhance engagement and achieve desired service & and health outcomes.
Founder
Take5Founder
Dec. 2020Fresno, California, United States• Design and deliver customized workplace wellness programs for corporate teams, clinical settings, education, community-based organizations, and behavioral health programs. • Lead live and virtual classes that integrate trauma-informed yoga, guided meditation, and breathwork—fostering nervous system regulation and professional resilience. • Specialized in creating psychologically safe environments for outpatient behavioral health clients, healthcare workers, and tech professionals experiencing chronic stress or burnout. • Host live and recorded sessions from a professionally designed studio space that supports emotional grounding and visual calm. • Developed the Take 5 Micro-Practices Library, a growing archive of 150+ five-minute tools for busy professionals to regulate their nervous system on the go. • Deliver stress reduction classes and wellness education for substance use recovery programs, hospital staff, and nonprofit organizations. • Lead evidence-based coaching sessions for professionals in high-stress fields, utilizing frameworks including motivational interviewing and goal setting to foster sustainable behavior change • Created and conducted group coaching sessions and educational webinars on stress management, mindful consumption, and professional resilience • Developed the Take 5 Mindful Tasting Process to promote conscious consumption and intentional behaviors • Produced and hosted Chakras & Chardonnay a well-being podcast focusing on mindful consumption.
Co-Founder
Benessere FresnoCo-Founder
Jun. 2018 - Jun. 2022Fresno, California, United States• Co-founded and co-designed boutique wellness center offering holistic stress relief and therapeutic services tailored to busy professionals. • Designed and facilitated small-group wellness programs, developing comprehensive curricula to support physical, emotional, and mental well-being. • Delivered yoga instruction in both in-person and virtual formats, adapting seamlessly to meet diverse client needs and environments. • Developed and led engaging workshops for corporate clients, focused on integrating mindfulness, movement, and emotional resilience into the workplace.
Customer Success Manager
TracMapCustomer Success Manager
Jan. 2018 - Jun. 2020Fresno, California Area-Built a comprehensive onboarding process and developed team infrastructure with a focus on client wellness and long-term satisfaction for a New Zealand-based agri tech firm’s US operations.
Director of Marketing & Sales
Montage for AgDirector of Marketing & Sales
Nov. 2015 - Nov. 2017Fresno, California AreaSpearheaded the launch of a SaaS document management platform for an ag-tech startup, leading marketing and go-to-market strategy and developing client onboarding process.
Self Employed Realtor
Multiple BrokersSelf Employed Realtor
Nov. 2014 - Aug. 2017Fresno, California, United StatesAssisted clients in purchasing and selling residences and investment properties while overseeing commercial lease negotiations for a local technology hub.
Mindful Wine Tasting Educator
Fäsi Estate WineryMindful Wine Tasting Educator
Nov. 2013 - Nov. 2023Friant, California, United StatesEducated locals and travelers on some of the valley’s best wines while teaching and managing workshops and conducting reviews on wines.
Account Manager
AristaTekAccount Manager
Nov. 2010 - May. 2013Cultivated relationships with strategic customers, created presentation materials and a training curriculum, mentored fellow account managers, developed new revenue streams, and exceeded revenue targets.
Sales & Marketing Manager
Custom Computer ServicesSales & Marketing Manager
Jan. 2010 - Nov. 2010Fresno, California AreaLaunched winning sales strategies for a successful startup, with full accountability for developing industry program strategy, product branding, social media communications, business plans, and sales processes.
Director of Marketing
Decade Software CompanyDirector of Marketing
Sep. 2000 - Nov. 2009-Drove $2.9M of new business by developing and implementing strategic marketing/sales techniques and leveraging strong negotiating and relationship-building skills. -Grew recurring license fee revenue by over 2X by training, developing, and leading a high-performance team of 3-4 sales staff, providing quality expertise, and demonstrating outstanding team leadership skills.
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