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Work Background
GreenWorks Inspections & EngineeringClient Coordinator
Aug. 2023 - May. 2025Texas, United StatesAs a Client Coordinator, I have experience managing property inspections, coordinating with brokers and realtors, handling client communication, and maintaining CRM systems. My major duties have included scheduling inspections, providing quotes, preparing marketing materials, and ensuring all documents and client records are up-to-date and accurate. In my previous roles, I successfully improved scheduling workflows by creating better task-tracking systems in the CRM, which reduced delays and improved team efficiency. I also trained new in-office staff, sharing best practices that led to smoother onboarding and more consistent service quality. Additionally, I contributed to marketing projects by creating flyers and email campaigns that helped attract new clients. Overall, my proactive approach has consistently enhanced client satisfaction and supported business growth.
TexInspecClient Coordinator
Aug. 2023 - Apr. 2025Texas, United States
EXPRESS PLUMBING, HEATING & AIR INC.Customer Service Representative
May. 2022 - Jun. 2023San Diego, California, United StatesAs a Client Coordinator at AiRight Heating, Cooling & Plumbing, I managed appointment scheduling, coordinated with technicians, and handled client communication to ensure seamless service delivery. My major duties included arranging technician access, booking appointments, managing email marketing, and preparing quotes for clients. I also contributed to marketing efforts by creating flyers and promotional materials that improved client engagement. My experience at AiRight enhanced my organizational skills and strengthened my ability to handle multiple tasks simultaneously, while maintaining a high level of professionalism and attention to detail. Overall, I’ve consistently supported team success and improved client satisfaction by proactively managing tasks and streamlining workflows.
FreelancerHuman Resources Management
Mar. 2020
T-MobileTechnical Support Specialist
Mar. 2018 - Apr. 2020PhilippinesPart of Tech Support team to help customer's troubleshoot phones/devices, network issues, account issues, process warranty exchange and many more.
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