Janelly Lopez

Practice Manager @STATLINE MEDICAL PC

Sales & BizDevHRRecruiterHR DirectorHR consultantAccount ManagerCall CenterBusiness Development ManagerCall Center SupervisorCall Center TrainerCustomer ServiceCustomer Success ManagerChief Customer Officer (CCO)Case ManagerClient Relations SpecialistChat SupportLive ChatCustomer Care SpecialistHR GeneralistCustomer Retention SpecialistService Quality ManagerTraining&Development SpecialistAssistantAdministrative SpecialistAdministrative AssistantHR Business Partner🎓 StudentOffice AssistantOffice AdministratorProject CoordinatorTranslatorGraduate StudentMedicalMedical BillerData EntryData Entry SpecialistTyping SpecialistData Entry AssociateDatabase Coordinator

I am a results-driven healthcare operations leader with over 9 years of experience managing multi-site medical practices and driving operational excellence across clinical and administrative teams. My expertise spans human resources, provider credentialing, medical billing, compliance, and patient experience improvement. Currently serving as a Regional/Practice HR Manager at Statline Medical PC, I oversee 26 facilities, leading initiatives that enhance staff performance, reduce turnover, and ensure regulatory compliance. Throughout my career, I’ve successfully implemented systems that improved billing accuracy, streamlined onboarding, and increased operational efficiency—all while maintaining a strong focus on compassionate, patient-centered care. Fluent in both English and Spanish, I bring strong communication skills, cultural sensitivity, and a deep understanding of the healthcare landscape. I hold an Associate’s in Healthcare Administration and have my Bachelor’s in Healthcare Management.

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