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Work Background
FoundeverLanguage Specialist
Aug. 2021Cali, Valle del Cauca, ColombiaRecognized for excellence in enhancing English proficiency among Language Academy candidates and agents, improving grammar, pronunciation, and fluency to optimize customer interactions. Earned multiple Certificates of Excellency for outstanding performance and dedication.
FoundeverCollections Agent
Apr. 2020 - Aug. 2021Cali, Valle del Cauca, ColombiaSuccessfully recovered outstanding payments by negotiating effective payment plans and resolving disputes. Maintained strong customer relationships while achieving financial targets through strategic account analysis and follow-ups.
Suoperador SASLogistics Manager
Aug. 2018 - Dec. 2019Cali, Valle del Cauca, ColombiaSuccessfully supervised personnel and coordinated logistical support for major cultural events, ensuring seamless operations at: - XXII & XXIII Petronio Álvarez Pacific Music Festival (2018, 2019)
- XIII & XIV Cali World Salsa Festival (2018, 2019)
- 61st Fair of Cali (2018)
Sulogistica SAAdministrative Assistant
Dec. 2016 - Apr. 2020Cali, Valle del Cauca, ColombiaEnsured accurate closure of sales reports across 22 offices, streamlining wholesale invoicing in CG1 and enhancing internal control processes through meticulous data verification.
Sulogistica SASales Representative
Sep. 2016 - Dec. 2016Cali, Valle del Cauca, ColombiaPromoted Avianca's products and services, delivering excellent customer service and driving sales through effective communication and customer engagement.
Sulogistica SAIntern
Feb. 2016 - Sep. 2016Cali, Valle del Cauca, ColombiaAssisted in reviewing and finalizing sales reports for 26 offices, ensuring data accuracy and operational efficiency in the company’s internal control applications.
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