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Work Background
DododotsStrategy and Partnerships
Mar. 2025Singapore, Singapore
SkinSeoulProduct Manager
Oct. 2024 - Dec. 2024
The Chief of Staff AssociationMember
Feb. 2023 - Feb. 2024
STERRAChief Of Staff of Sterra.sg
May. 2021 - Feb. 2024SingaporeStrategic Planning (Annual and Quarterly)
Data and Performance Monitoring
Setting up of Departments and Scaling the teams:
Launching in the overseas market: Malaysia, UK, US, AU.
Manage the day-to-day company operations of Sterra, and in charge of Sterra's revenue and profitability. Direct reports: Customer experience, Operations and Logistics, Sales, Data, and Finance. Key accomplishments:
1. Revenue growth:
a. Came up with an execution plan that increased a product line's revenue by 100% (6 figures).
b. Accountable for Sterra's annual revenue: 100% growth annually. 2. Profitability and cash flow Reduce fixed costs: Strategy to change our customer journey to be more profitable (fixed cost reduced: $100 - $150k) 3. Company tech stack:
Ensure tech stack gels between operations, CX, data, marketing, and sales. This resulted in reduced manual work and manpower costs for manual work. 4. Scaling the team from team of 4 to 150 profitably.
STERRA E-commerce Executive
Mar. 2020 - May. 2021Singapore
Nanyang Technological UniversityFinal Year Project Researcher
Aug. 2019 - Nov. 2019Singapore- Developing new affordable dyes for solar cells and photochemistry with Vanadium complexes.
- Discover the reactivity of Vanadium complexes depending on its ligands by understanding its ability to degrade lignin.
AXABusiness Development Intern
May. 2019 - Aug. 2019Singapore- Responsible for handling and managing AXA’s educational campaign that results in increment of Agents’ sales participation by 50%. - Improve working efficiency in the team by organizing and structuring team’s database.
NTU Buddhist SocietyPresident
Aug. 2018 - Oct. 2019- Directed, nurtured, and empowered a team of 14 main committees and 45 sub-committees.
- Identified and set the direction and objectives for the management committee to promote Buddhism more relatable and relevant for youths.
- Designed and implemented new framework to achieve the objectives; increases the participant rate among members and committees by 100% in weekly events.
AnixterOperations Intern
May. 2018 - Aug. 2018- Responsible for handling and managing logistics system and airway billing.
- Accountable for IP addressing for Anixter’s Ready Services.
- Evaluated and analyzed freight charges for Anixter’s imported goods.
NTU Buddhist SocietyHonorary General Secretary
Aug. 2017 - Oct. 2018Singapore- Planned, organized, and chaired annual general meeting of the society.
- Guided and fostered 3 directors in carrying out their duties.
- Initiated a program which promotes fellowship and bonding among the members of the society.
Nanyang Technological UniversityURECA Undergraduate Researcher
Aug. 2017 - Aug. 2018Singapore- Explored reduction capability of NaH-I composite as compared to LiAlH4 reducing agent. - Describe the unique reactivity of NaH-I composite with benzophosphindole oxide.
Nanyang Technological UniversitySummer Undergraduate Researcher
May. 2017 - Aug. 2017Singapore- Assist research PhD student in organic chemistry department with lab work. - Collaborated with a PhD student in a research to discover the reactivity of Palladium catalysts for hydrogenation reactions.
- Designed and introduced new data collection means to increase time efficiency by 200%.
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