Ida Marie Bunuan

Chat Support/ Customer Service

Voice OverTyping SpecialistTranslatorTechnical Support AgentCall Center SupervisorData EntryData Entry Associate📝 Influencer or BloggerHRCall Center Trainer🐦 DesignCase ManagerCustomer Retention SpecialistAssistantCall CenterCustomer Support RepresentativeMarketingSupport SpecialistEntertainmentCustomer Success ManagerEducationMedical BillerCoachSport FanAthleteMedical🏐 SportsChat SupportLive ChatCustomer ServiceCustomer Care Specialist

I possess more than 10 years of customer service industry experience with expertise in providing high-quality support in several channels, such as chat, email, and phone. I have worked with numerous clients and industries throughout my career, always meeting performance goals and having exemplary customer satisfaction ratings. My experience is 4 years as a live chat professional in the healthcare industry, where I developed my skill at working with sensitive information with precision, compassion, and professionalism. My strengths lie in strong communication, problem-solving, and dedication to delivering smooth customer interactions. My accomplishments are exceeding quality and productivity standards consistently, process improvement contributions, and being rewarded for great customer support.

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Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app

Network Power<100 people

Roles

🏐100%

Sports

Geos

🇪🇸100%

Spain

Work Background

Customer Service Representative

Access Healthcare ServicesCustomer Service Representative

Sep. 2019 - Apr. 2025

Customer Service Specialist

Pet CircleCustomer Service Specialist

Aug. 2017 - May. 2019Assist the customers with placing, tracking and adding orders.

Customer Service Representative

hibuCustomer Service Representative

Jul. 2014 - Dec. 2016

Loss Mitigation Specialist

JPMorgan Chase & Co.Loss Mitigation Specialist

Sep. 2010 - Jul. 2012

TSR/ Escalations Supervisor

convergys philippinesTSR/ Escalations Supervisor

Nov. 2008 - Mar. 2010

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Looking for a Job

Seeking Online Chat Support & Data Entry Roles

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