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Work Background
Sue Jayne Recruiting, Coaching & HR Consulting LLCPrincipal and Lead Consultant
Mar. 2025Greater Chicago AreaAs Principal & Lead Consultant at Sue Jayne Recruiting, Coaching & HR Consulting, I craft tailored coaching and recruiting strategies to meet each client’s unique needs, managing full-cycle talent acquisition across industries and levels. I source top talent through social media and direct networking—always focused on building strong, trust-based relationships for long-term career alignment. Leveraging my extensive network, I secure high-quality referrals and guide both candidates and clients through each step of the hiring process, providing expert market insights and best practices along the way.
Key accomplishments include:
• Founded Sue Jayne Recruiting Coaching & HR Consulting to provide specialized talent acquisition and career coaching, exceeding revenue expectations by delivering customized recruiting solutions and fostering long-term client and candidate relationships.
• Coached 28+ professionals through career transitions into key roles, utilizing a unique recruiter perspective, which resulted in multiple personal referrals to new coaching clients.
• Led full-cycle recruiting for two Big Four firms, specializing in Legal Business Services, Transfer Pricing, M&A Tax, International Tax, and High Net Worth Tax leadership roles.
• Partnered with Top 20 CPA firm in Chicago, sourcing talent for audit, tax, business valuations, and management consulting across private, public, government, and nonprofit sectors.
• Design and execute coaching programs tailored to professionals across various industries including finance, aeronautical engineering, retail leadership, supply chain and instructional design. Fostered strong relationships built on trust and long-term career alignment. Leveraged extensive professional network and secured high-quality referrals and guided both candidates and clients through sourcing, interviewing, and hiring process, offering expert market insights and recruitment best practices.
KPMGPrincipal Recruiter; Manager, Talent Acquisition, Transition Manager
Mar. 2021 - Mar. 2025Chicago, Illinois, United StatesAt KPMG, I led talent acquisition for experienced tax professionals across the Mid-Atlantic and Carolinas, recruiting for BTS, EVS, Transfer Pricing, M&A, and SALT roles. I focus on more than just filling positions—I’m dedicated to building meaningful relationships, ensuring a great candidate experience, and aligning top talent with business needs to ensure that hiring managers build ideal teams. As a certified facilitator and member of the National Facilitator Corps, I also contribute to professional development initiatives, helping both candidates and colleagues grow in their careers.
My key accomplishments include:
• Hired 138 tax professionals over a 36-month period through strategic sourcing and recruitment efforts.
• Earned KPMG's first AI Digital badge and achieved Legend level in the Culture Champion curriculum.
• Co-led Living Green affinity group, Salt Lake City Chapter and actively participated in Women's, Disability, Veterans, Living Green, and Asia Pacific Islander affinity groups, to support KPMG culture of inclusion.
• Invited to serve on KPMG Women's National Advisory Council - "Getting Here" subcommittee.
• Supported University Talent Acquisition by recruiting at The University of Utah, by representing KPMG at women's networking events for SLC professionals and women accounting students from BYU and University of Utah.
• Successfully guided eighteen targeted key employees through unexpected career transitions during confidential buyouts, resulting in 100% acceptance rate with ensured KPMG success in buyout.
• Led annual KPMG Community Impact volunteer events supporting Utah Open Lands.
• Supported 22 KPMG professionals impacted by workforce reductions over an 18-month period, providing guidance on resume building, upskilling, interview techniques, and job search strategies.
DeloitteFull Life Cycle Experienced Tax Recruiter - Contract for Deloitte
Jan. 2021 - Feb. 2021Chicago, Illinois, United StatesAt Deloitte, I managed full-cycle recruitment for specialized tax roles, including Transfer Pricing, Washington National Tax, Global Mobility Services, Legal Business Consulting, and International Tax. I tapped into advanced sourcing techniques—Boolean searches, LinkedIn, referrals, and internal databases—to connect with top-tier talent. Collaborating closely with hiring managers, I provided market insights and strategic hiring recommendations to ensure we brought in the right professionals to meet business needs.
My key accomplishments include:
• Provided seamless full-life cycle recruiting support during a key recruiter's LOA, quickly adapting to a new ATS, building relationships with hiring partners, and exceeding hiring metrics two times, leading to multiple contract extensions and being the first recruiter called back post-COVID.
• Developed "LinkedIn Optimization for Hiring Managers" and facilitated multiple learning sessions for 40+ managers, leading to improved LinkedIn engagement and increased confidence in talent team.
• Expanded sourcing beyond Big 4 firms by leveraging Boolean searches, referrals, social media, and deep network, resulting in successful hires from regional and smaller firms and earning positive feedback from hiring partners.
Sue Jayne Recruiting, Coaching & HR Consulting LLCPrincipal and Lead Consultant
Jun. 2020 - Feb. 2021Greater Chicago AreaAs Principal & Lead Consultant at Sue Jayne Recruiting, Coaching & HR Consulting, I crafted tailored coaching and recruiting strategies to meet each client’s unique needs, managing full-cycle talent acquisition across industries and levels. Sourced top talent through social media and direct networking—always focused on building strong, trust-based relationships for long-term career alignment. Leveraging my extensive network, I secured high-quality referrals and guided both candidates and clients through each step of the hiring process, providing expert market insights and best practices along the way.
Key accomplishments include:
• Founded Sue Jayne Recruiting Coaching & HR Consulting to provide specialized talent acquisition and career coaching, exceeding revenue expectations by delivering customized recruiting solutions and fostering long-term client and candidate relationships.
• Coached 24+ professionals through career transitions into key roles, utilizing a unique recruiter perspective, which resulted in multiple personal referrals to new coaching clients.
• Led full-cycle recruiting for a Big Four firm, specializing in Legal Business Services, Transfer Pricing, M&A Tax, International Tax, and High Net Worth Tax leadership roles.
• Partnered with Top 20 CPA firm in Chicago, sourcing talent for audit, tax, business valuations, and management consulting across private, public, government, and nonprofit sectors.
• Designed and executed coaching programs tailored to professionals across various industries including finance, aeronautical engineering, retail leadership, supply chain and instructional design. Fostered strong relationships built on trust and long-term career alignment. Leveraged extensive professional network and secured high-quality referrals and guided both candidates and clients through sourcing, interviewing, and hiring process, offering expert market insights and recruitment best practices.
DeloitteFull Life Cycle Experienced Tax Recruiter - Contract for Deloitte
Aug. 2019 - May. 2020Chicago, ILAt Deloitte, I managed full-cycle recruitment for specialized tax roles, including Transfer Pricing, Washington National Tax, Global Mobility Services, Legal Business Consulting, and International Tax. I tapped into advanced sourcing techniques—Boolean searches, LinkedIn, referrals, and internal databases—to connect with top-tier talent. Collaborating closely with hiring managers, I provided market insights and strategic hiring recommendations to ensure we brought in the right professionals to meet business needs.
My key accomplishments include:
• Provided seamless full-life cycle recruiting support during a key recruiter's LOA, quickly adapting to a new ATS, building relationships with hiring partners, and exceeding hiring metrics two times, leading to multiple contract extensions and being the first recruiter called back post-COVID.
• Developed "LinkedIn Optimization for Hiring Managers" and facilitated multiple learning sessions for 40+ managers, leading to improved LinkedIn engagement and increased confidence in talent team.
• Expanded sourcing beyond Big 4 firms by leveraging Boolean searches, referrals, social media, and deep network, resulting in successful hires from regional and smaller firms and earning positive feedback from hiring partners.
The Conservation FoundationBoard Trustee, Diversity, Equity & Inclusion Committee; Director-Interview and Finance Committees
May. 2016 - Jan. 2023Naperville, Illinois, United StatesI'm excited to have volunteered with several of our staff and fellow trustees on our Inclusion Authentic Actions Committee. We are on a journey to explore ways we can take simple, concrete, and authentic actions to move us closer to grow into a more inclusive and diverse organization.
"We improve the health of our communities by preserving and restoring natural areas and open space, protecting rivers and watersheds, and promoting stewardship of our environment." Key accomplishments include helping to hire leadership staff, assisting with membership drives, and hosting community networking events at my home. If you'd like to get involved, and to learn more about protecting open space, clean air and clean water, please visit our website at www.theconservationfoundation.org.
StarbucksFull Life Cycle Senior Recruiter, Recruiting Manager
Jun. 2006 - Sep. 2018Chicago, ILDuring my time at Starbucks, I led full-cycle recruiting for over 750 stores across seven states, focusing on regional, district, and store management hiring. I had the opportunity to coach and lead a team of three recruiters, overseeing talent acquisition for 450+ Midwest Region stores. Building strong relationships was key—I worked closely with 70+ District Managers and seven Regional Directors to ensure strategic hiring decisions and a top-notch candidate experience. I also developed and implemented hiring strategies to support business growth, improve retention, and drive diversity in leadership roles.
• Hired 100+ salaried retail leaders and managers annually for 12 years, consistently exceeding hiring goals.
• Designed and implemented Starbucks’ first military recruiting strategy, leading to nationwide adoption; personally hired thirty-six veterans and military spouses from four military branches in one year.
• Developed a diversity & inclusion tracking system for U.S. Retail recruiters, later adopted company-wide to enhance hiring practices and share stories of inclusion.
• Recognized as highest-volume retail recruiter in U.S. for 18 of 24 months, hiring average of 100 managers/year
• Led retail recruiting team in volunteer projects to support Dress For Success in cities across the US. Our Chicago team facilitated programs to help guide women to financial and economic dependence through obtaining career opportunities.
• Awarded inaugural Staffing Partner of the Quarter for excellence in hiring quality and volume.
• Hired twenty-five managers per quarter; assisted in hiring baristas in Chicago “100K Opportunity Youth Hiring” event.
• Facilitated 20+ “Staffing the Third Place” workshops in advanced hiring practices and behavioral interviewing.
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