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Work Background
HytiInformation Technology Infrastructure Analyst
Jan. 2022 - Aug. 2024Brasília, Distrito Federal, Brasil• Evaluated project portfolio in alignment with IT services book.
• Lead Project Management activities and IT Budget toward ROI improvement and expense reduction.
• Deployed and communicated project information as a BP between technical and business teams.
• Datacenter Operations management interface.
• Vendor technical negotiation and project viability evaluation.
MicroverseFull-stack Developer
Jan. 2022 - Dec. 2023San Francisco, Califórnia, Estados Unidos• Developed a daily routine in remote pair programming using GitHub, industry-standard git-flow, and daily standups to communicate and collaborate with international remote developers.
• Completed over 30 projects related to Web Development applying modern concepts and programming languages.
• Mentorship of junior developers.
UNIPProfessor docente
Sep. 2011 - Dec. 2013Itapira, São Paulo, Brasil• Responsável pela preparação e docência de aulas das disciplinas de Tecnologia da Informação nos Cursos de Ciência da Computação, Ciências Contábeis, Administração e Pedagogia.
International PaperIT Technical Support Manager
Sep. 2003 - Oct. 2010Mogi Guaçu, SP, BrazilIT Technical Support Manager (Sept/2003 - Sept/2010)
Report: IT General Manager • Consolidated and renegotiated contracts of telephony services, printing, and copies, saving BR$ 1 mm/year.
• Designed and managed the IT infrastructure consolidation and standardized services for new businesses.
• Developed and deployed SAP/R3 support model (module FI, CO, MM, PM, PS & SD), adapting governance models between operations in Brazil and the world of the matrix methodology in the USA.
• Implemented IT and Telecommunications expenditure through a matrix management model (matrix budget/ZBO).
• Developed and implemented policies for information security, email management, and users´ resource utilization.
• Implemented key performance indicators (KPIs) for IT services: SLA, SLO, SLM.
• Managed commercial negotiations and relationships with IT/Telecom global suppliers (i.e. Microsoft, IBM, HP, Cisco, Telefonica, Vivo, Symantec).
• Participated in the change of IT organizational structure from functional to project-based using project portfolio management process and demand management through C-level Executive Committee.
• Developed and implemented the entire IT infrastructure and services in a green-field paper mill project.
• Integrated both the Corporate LAN and Industrial Automation allowing communication between manufacturing and quality management systems (ISO 9001).
International PaperSenior Technical Support Analyst
Apr. 1997 - Sep. 2003Mogi Guaçu, SP, BrazilSr. IT Technical Support Analyst (Apr/1997 – Aug/2003)
Report: IT Technology & Operations Manager • Lead IT Operations, Technical Support & Help-Desk teams.
• Maximized availability of IT infrastructure and IT service levels.
• Designed and deployed the infrastructure for the ERP (SAP R/3) and MES (Manufacturing Execution System).
• Implemented the Disaster Recovery Plan, including the construction of a Hot Stand-by Datacenter.
• Designed and implemented WAN operations in Brazil and interconnections with international operations.
Cervejarias KaiserSenior Technical Support Analyst
Apr. 1992 - Apr. 1997Campinas, SP, BrazilSr. IT Technical Support Analyst
Report: IT Technology & Op Manager • Managed IT technical support staff.
• Migrated IT servers infrastructure and applications to an open platform (HP-UX).
• Participated in the deployment of Magnus (ERP).
• Designed and implemented Local Area Networks (LAN) for the headquarter and all mills in Brazil.
• Coordinated and implemented telecommunications resources (WAN) using satellite, radio, and landlines for interconnection between the headquarter, mills, and regional sales offices.
• Managed Datacenter, network, and IT infrastructure availability.
• Initiated the design of the IT environment for SAP/R3 deployment.
Cervejarias KaiserSr Applications Develompent Analyst
Mar. 1991 - Apr. 1992Campinas Area, BrazilSenior Applications Development Analyst (Mar/91 - Apr/92) Report: IT App Dev Manager • Developed business application systems (payroll, and production control).
Marsicano S/AApplications Development Analyst
Oct. 1989 - Mar. 1991Salto, SP, BrazilNationwide electrical and optic-fiber cables producer, headquarter in São Paulo/SP and one mill in Salto/SP, about 500 employees. Senior Applications Development Analyst
Report: IT Manager • Designed and deployed integrated financial management applications.
• Developed business application (payroll, billing, and trading integration).
• Coordinated all migration activities for the Datacenter from headquarters in São Paulo/SP to the mill in Salto/SP.
• Coordinated the application integration (sales/billing) for sales offices and headquarters.
Grupo ChiarelliApplications Development Analyst
Apr. 1984 - Mar. 1989Mogi Guaçu, SP, BrazilMulti-business nationwide group (ceramic producer, agricultural and mining), headquarter and 3 mills in Mogi Guaçu/SP and mining operations in several regions, about 500 employees. Applications Development Analyst (Apr/84 – Mar/89)
Report: IT Manager • Managed daily processing (invoices/billing, reports), and month closing.
• Developed business applications (payroll, billing and financial management).
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