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Work Background
HST PathwaysProduct Implementation Manager
Dec. 2024
Prospero HealthLearning Specialist
Aug. 2021 - Mar. 2025Developed training materials for classroom and online training using adult learning theory and accelerated learning techniques.
● Participated in needs assessment, design, development, and execution of training/development solution
● Performed administrative duties such as: Scheduling training classes and maintaining manuals and job aids,
● Maintained and supported LMS platform and users to include learners and internal administrators
● Assessed training needs through surveys, interviews with employees or managers
● Coordinated with leadership to identify and assess learning & development needs for their teams
● Facilitated classroom trainings including New Hire Orientation Training and Refresher Trainings
AccredoTechnical Training Senior Analyst
Nov. 2015 - Aug. 2021Memphis, Tennessee, United States● Developed and delivered standardized system and process training via classroom and other methods.
● Developed, maintained and updated training program and materials to reflect updated systems or processes.
● Responded to specific training requests by leadership team or quality
● Maintained training records
● Facilitated in person and virtual trainings via WebEx including Leadership Development Trainings, New Hire Onboarding, Role Specific Training for various roles within the company, and Train the Trainer Sessions
● Proactively communicate to field staff, nurse management, and patients.
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