With a Bachelor’s Degree in Biology, I bring over 10 years of customer service and data entry experience, 6 years in corporate training, and 2 years in project management. I’m also an ATD Certified Trainer, combining technical knowledge with a strong foundation in instructional design and team leadership. I have worked for the following companies in the past 10 years: Accredo Specialty Pharmacy, Cigna, Prospero Health, Optum, Cencora and now HST Pathways.More...
Haylea Moreau
Customer Support Specialist@HST Pathways
Verified
Kwanza Ozier
Product Implementation Manager@HST Pathways
Verified
I’m a seasoned Product Implementation Manager with a diverse background in healthcare technology, client success, and operational leadership. With over a decade of experience spanning implementation, program management, and customer engagement, I specialize in helping organizations adopt and scale digital solutions that drive efficiency and deliver measurable results.
Throughout my career, I’ve led cross-functional teams through complex software rollouts, built and optimized onboarding processes, and partnered with stakeholders at all levels to ensure seamless transitions and high client satisfaction. I’m known for my ability to communicate clearly, solve problems strategically, and bring structure to dynamic environments.
Whether launching a new platform or improving internal workflows, I bring a steady, thoughtful approach that keeps people at the center of every solution.More...
Crystal Pace
Financial Controller@Pace Financial Services
Verified
Financial Controller with over 25 years experience ~ Evolving Finance through Organizational Culture & Business Results. Focusing on system integrations, historical clean-up of financials, and process/SOP creation. I excel in streamlining processes and optimizing and/or creation of budgets.
I mainly focus on small businesses and helping owners understand what their financials mean, how to read them, and how financials can help them grow their business. Although I focus on small businesses, I have years of experience in large and global companies as well.
Outside of work, I own my own candle business, enjoy making resin tables, refurbishing old furniture, and volunteering at my local Veteran's hospitals and VFW.More...