Rittal North America LLCIndustrial Account Manager / Team Lead - Indirect Sales
Dec. 2016 - Aug. 2023Schaumburg, IllinoisFocused on fostering solid cross-functional relationships with major accounts, distributors, and account managers, both nationally and internationally, I coordinate among diverse stakeholders to achieve sales goals. My role includes developing targeted solutions for new and existing accounts, identifying and communicating pricing, resolving problems, and providing updates to maintain a proactive and positive partnership. Key Contributions: ♦ Resolved problems and streamlined communications with an international key account.
♦ Converted new business from a competitor by working with product management to design a new accessory product that now serves as a value-add for any customer. ♦ Selected as SAP C4C superuser and member of the initial design team. Consulted with 12-15 employees, including senior leaders, to ensure effective knowledge of technical products.
♦ Advocated best practices by coordinating regular conference calls among 4 indirect sales account managers.
♦ Guided leadership on personnel, sales, and marketing decisions as a strategic planner and consultant. ♦ Coached inside salesperson on leads, sales cycle, distributor relations, and SPAs.